John Lawhead
Sacramento,CA
Summary
Results oriented professional seeking a career employment opportunity that will utilize my proven strengths in transportation management, operations management, office administration, and team building skills. I posses excellent customer service and have extensive knowledge of DOT, OSHA and (Federal Motor Carrier Administration) FMCA regulations. I am currently Hazmat proficient and have excellent verbal and written communication skills. My work experience, knowledge and skills will prove me an asset to any company.
Overview
28
28
years of professional experience
Work History
Operations Manager
Central Freight Lines
Sacramento, CA
05.2016 - Current
Oversaw scheduling for the day-to-day activities of 24 transportation employees. Defined appropriate metrics and measurements to drive results. Reconciled daily inventory in AS400 for 400 SKU's. Manually created shipments, assigned carriers and dispatched shipments. Completed and followed up on all registration and traffic documents. Forwarded client-related quality and service issues to the appropriate manager for resolution. Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors. Coordinated rush orders and order changes. Resolved problems for customers, warehouses and carriers. Acted as a liaison between logistics, carriers and customers. Coordinated returns between origin and interim transportation departments. Wrote weekly and monthly global transportation reports. Produced bills of lading and updated shipment status information. Monitored shipments to guarantee on-time delivery. Completed all necessary customs documents and other paperwork. Oversaw the organizing and product storage in stockyard areas. Exhibited strategic leadership and foresight in support of long-range sales growth. Prepared invoices for all customers in the logistics department at the end of every month.
Facility Manager
Central Transport
Redding, CA
10.2003 - 11.2014
Reviewed new customer orders and requests and manually entered data into a centralized database. Oversaw scheduling for the day-to-day activities of 45 transportation employees. Reconciled daily inventory in Warehouse management system for 500 SKUs. Manually created shipments, assigned carriers and dispatched shipments. Completed and followed up on all registration and traffic documents. Forwarded client-related quality and service issues to the appropriate manager for resolution. Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors. Coordinated rush orders and order changes. Resolved problems for customers, warehouses and carriers. Acted as a liaison between logistics, carriers and customers. Coordinated returns between origin and interim transportation departments. Wrote weekly and monthly global transportation reports. Produced bills of lading and updated shipment status information. Completed all necessary customs documents and other paperwork. Oversaw the organizing and product storage in stockyard areas. Built partnerships with local organizations to increase company offerings and improve services. Prepared invoices for all customers in the logistics department at the end of every month. Conducted Safety/Forklift Training and certification for all onsite company personnel.
Operations Supervisor
Saia Motor Freight
West Sacramento, CA
02.1998 - 10.2003
Reviewed new customer orders and requests and manually entered data into a centralized database. Manually created shipments, assigned carriers and dispatched shipments. Forwarded client-related quality and service issues to the appropriate manager for resolution. Communicated all emergencies, delays due to weather and carrier schedule changes to customers and supervisors. Acted as a liaison between logistics, carriers and customers. Prepared invoices for all customers in the logistics department at the end of every month.
Skills
- Inventory tracking
- Budget management
- Shipment consolidations planning
- 3PL knowledge
- LTL knowledge
- Decisive
- Inventory control
- Detail-oriented
- Strategic planner
- Cost reduction
- Flexible
- Works well independently
- Types 42 WPM
- Results-oriented
- Warehouse and fulfillment
Interests
Physical Fitness, Camping, Hiking, Animal Rescue, Quality time with friends and family
Timeline
Operations Manager
Central Freight Lines
05.2016 - Current
Facility Manager
Central Transport
10.2003 - 11.2014
Operations Supervisor
Saia Motor Freight
02.1998 - 10.2003