Summary
Overview
Work History
Education
Skills
Timeline
Generic

John Lawyer

Oak Park,MI

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Overview

2026
2026
years of professional experience

Work History

Audio Production & Technical Support (Freelance)

Self-employeed
2010 - Current
  • - Troubleshot Mac OS, Logic Pro X, synthesizers, and MIDI systems.
  • - Documented workflows and technical fixes for repeat efficiency.
  • - Collaborated with artists and engineers under deadlines, ensuring quality results.
  • Maintained accurate documentation throughout each project''s lifecycle, ensuring clear communication among team members and stakeholders.
  • Balanced multiple concurrent projects while maintaining open lines of communication between clients, team members, and management.

Bar Support & Service

The Oakland
01.2019 - 01.2023
  • - Delivered high-quality customer service in a fast-paced, high-volume environment.
  • - Defused customer frustrations and resolved complaints with empathy and professionalism.
  • - Ensured accuracy in orders and inventory management under pressure.
  • - Collaborated with team members to provide seamless service during peak hours.
  • - Adapted to evening, weekend, and holiday shifts with reliability and consistency.
  • Proven ability to learn quickly and adapt to new situations.

Substitute Teacher

Multiple School Districts
01.2015 - 01.2018
  • - Communicated complex information clearly and empathetically to diverse audiences (students, staff, parents).
  • - Resolved classroom issues quickly and maintained order in high-pressure environments.
  • - Adapted daily to new systems and policies, demonstrating flexibility and problem-solving.
  • - Maintained accurate attendance and compliance records with attention to detail.

Moving & Manual Labor

Two Men and a Truck / Landscaping Work
2013 - 2015
  • - Hauled trailers and equipment safely, showing reliability and trustworthiness.
  • - Delivered results under tight physical and time constraints, demonstrating grit and teamwork.
  • Self-motivated, with a strong sense of personal responsibility.

Education

BFA - Film, Minor in Music

Wayne State University
Detroit, MI
01.2015

Skills

  • Technical troubleshooting expertise
  • Conflict resolution skills
  • Customer relationship management systems
  • Proficient in Microsoft Office Suite
  • Effective empathetic communication
  • Data integrity and record-keeping
  • Approachable demeanor
  • Teamwork and collaboration
  • Analytical problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable

Timeline

Bar Support & Service

The Oakland
01.2019 - 01.2023

Substitute Teacher

Multiple School Districts
01.2015 - 01.2018

Audio Production & Technical Support (Freelance)

Self-employeed
2010 - Current

Moving & Manual Labor

Two Men and a Truck / Landscaping Work
2013 - 2015

BFA - Film, Minor in Music

Wayne State University