John Le
Tacoma,WA
Summary
Customer-focused salon support professional with strengths in guest service, task prioritization, and safety compliance. Delivers organized front-desk coverage and accurate register handling. Maintains a welcoming client experience.
Overview
4
4
years of professional experience
Work History
Nail Shop Helper
1
Tacoma, Washington
09.2022 - Current
- Coordinated daily appointment flow and front desk check-ins in fast-paced setting through effective multitasking and schedule management.
- Supported salon guests as primary brand contact by greeting diverse clients, delivering clear service details, and completing register transactions with 100% accuracy.
- Strengthened client retention through proactive follow-up communication and strong relationship-building with guests.
- Enhanced service operations by setting task priorities, resolving guest concerns promptly, and supporting daily workflow to improve satisfaction.
- Maintained clean, organized waiting areas and workstations that reflected brand standards and supported welcoming guest experience.
- Monitored inventory needs, arranged supply replenishment for changing demand, and maintained health, safety, and sanitation compliance.
Education
Bachelor of Arts - Arts, Media And Culture: Comparative Arts Track
University Washington Tacoma
1745 Jefferson Ave, New Tacoma, WA12-2026
Skills
- Customer service
- Guest communication
- Visual merchandising
- Customer engagement
- Issue resolution
- Task prioritization
- Safety and compliance adherence
- Relationship building
- Client relations and advocacy
- Problem-solving skills
- Content alignment
Timeline
Nail Shop Helper
1
09.2022 - Current
Bachelor of Arts - Arts, Media And Culture: Comparative Arts Track
University Washington Tacoma