John Le
146 Bellezza Terrace, Royal Palm Beach,FL
Summary
Dependable student with experience in Customer and Patient care environments. Pursuing degree in Finances with extensive understanding of engaging with a multitude of personalities. Industrious and motivated to work independently and as team player.
Overview
8
8
years of professional experience
Work History
Bartender / Lead Server
Wycliffe County Club
Wellington , FL
10.2023 - Current
- Developed and implemented standard operating procedures for the restaurant's dining room operations.
- Assisted with training new employees on proper table setting, menu knowledge, and customer service techniques.
- Worked with management to coordinate special functions and events.
- Used suggestive selling techniques to entice customers with more expensive or higher-margin items and add-ons.
- Developed good working relationships with fellow employees through effective communication.
- Maintained inventory of liquor, beer, wine, and other beverage items.
Lead Server
Ocean Club of Florida
Ocean Ridge, FL
03.2021 - 10.2023
- Provided one-on-one support to ensure successful completion of training.
- Mentored new servers on proper techniques for various types of activities during service.
- Monitored performance of trainees throughout service to identify areas for improvement.
Photographer
AutoExact
West Palm Beach, FL
03.2020 - 01.2022
- Collaborated with clients to plan shoots and boost satisfaction with photos.
- Planned and obtained original shots using innovative thinking and new techniques.
- Cropped, manipulated and performed color balance for final images.
- Collaborated successfully with various personalities and work styles.
- Met productivity quotas, managing workflow to meet demand.
Patient Care Specialist
MMJ Health
Palm Beach Gardens, FL
08.2019 - 03.2020
- Scheduled evaluations and procedures for patients.
- Communicated with patients to ensure quality of care and develop care plans.
- Established strong work network by building professional relationships with physicians and fellow employees.
- Administered treatment information to patients, explaining scientific details in easy-to-understand terms.
- Managed logistics for patient intake and implementation of appropriate courses of treatment.
ITQA Specialist
FedEx
Palm Beach Gardens, FL
04.2018 - 05.2019
- Mentored new employees on warehouse procedures and tasks resulting in quick job acclimation.
- Directed items according to established routing schemes using computer-controlled keyboards and scanning equipment to assist mail-sorting processes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
Machinist
KN Machines
Jupiter, FL
01.2017 - 03.2018
- Measured and marked dimensions and reference points to meet precise specifications.
- Gauged and maintained tolerances on grinding diameters, depths, squareness and parallelism.
- Trained, directed and instructed apprentices and helpers to increase production levels and meet established goals.
- Calibrated machinery to optimize performance according to prescribed standards and specific project needs.
- Executed on-time, under-budget project management on complex industrial equipment.
Education
Certified Trainer - Personal Development
Gratitude Training
Pompano Beach, FL05.2016
High School Diploma -
Palm Beach Central
Wellington05.2013
Skills
- Excellent workflow management
- Project coordination
- Infrastructure planning
- Critical thinking
- Analytical
- Microsoft Office Proficiency
- Mixology techniques
- Effective communication
- Inventory management
- Team training and development
Languages
English
Native/ Bilingual
Vietnamese
Native/ Bilingual
Timeline
Bartender / Lead Server
Wycliffe County Club
10.2023 - Current
Lead Server
Ocean Club of Florida
03.2021 - 10.2023
Photographer
AutoExact
03.2020 - 01.2022
Patient Care Specialist
MMJ Health
08.2019 - 03.2020
ITQA Specialist
FedEx
04.2018 - 05.2019
Machinist
KN Machines
01.2017 - 03.2018
Certified Trainer - Personal Development
Gratitude Training
High School Diploma -
Palm Beach Central
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