John Lee
Lake City
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Background in customer service relations. Proficient in ensuring data center efficiency through equipment oversight, environmental controls, and process optimization. Networking knowledge and proficient in ticketing systems for large numbers of clients.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Data Center Manager
Frontier Mining
03.2021 - Current
- Oversaw data center migrations, ensuring seamless transitions with minimal disruption to operations or services.
- Maintained accurate inventory records of all hardware assets, streamlining asset management processes.
- Trained new staff members on company policies and industry best practices, fostering a culture of continuous learning within the team.
- Reduced downtime occurrences through proactive maintenance and equipment upgrades.
- Promoted a safe working environment within the data center facility by enforcing strict adherence to safety guidelines and protocols.
- Managed a team of technicians, ensuring optimal performance and adherence to best practices.
- Identified computer hardware and network system issues, performing troubleshooting techniques for remediation.
Market Manager
W Lee Flowers
07.2004 - 10.2020
- Streamlined internal processes, enhancing operational efficiency and reducing costs.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Evaluated industry trends and competitor activity to stay ahead of the curve in offering relevant products and services.
- Optimized staff productivity through effective task delegation, performance evaluations, and constructive feedback sessions.
- Reduced waste and shrinkage by implementing effective loss prevention strategies.
- Managed staff scheduling, training, and development to ensure optimal team productivity.
- Fostered a positive work environment that encouraged teamwork, collaboration, and open communication among employees.
- Improved overall store performance with efficient inventory management and product rotation.
Education
Business Management
Florence Darlington Technical College
Florence, SCSkills
- Atlassian Suite (Jira,Confluence)
- Microsoft Office Suite, Google Workspace
- Incident Management and Ticketing Systems
- Data Center Operations Training
- Leading Data Center Infrastructure Upgrade Projects
- Working with networking hardware such as routers, switches, firewalls, and wireless access points
- Basic Cabling Skills (Ethernet,Fiber Optics)
- Knowledge aligned with certifications like CompTIA Network
- CompTIA A Certified
- Strong Customer Support Background
Certification
A+ Certification
Timeline
Data Center Manager
Frontier Mining
03.2021 - Current
Market Manager
W Lee Flowers
07.2004 - 10.2020
Business Management
Florence Darlington Technical College
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