Summary
Overview
Work History
Education
Skills
Timeline
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John Lima

John Lima

Los Angeles,CA

Summary

23 years old Brazilian-italian, raised and educated in Italy, moved to Brazil to finish my studies before coming to the US. Highly-motivated with never ending desire to take on new challenges. Fluently speak 4 languages: Italian, Portuguese, Spanish and English; Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Have been able to connect and make great friends, building up relationships through really caring and prompt service. I hope to be able to keep evolving and find places to work that are gonna boost me up and allow me to be the best version of myself.

Overview

5
5
years of professional experience

Work History

Server

Pasta Corner
Los Angeles
07.2022 - Current
  • Always provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Bookseller

A Pagina Livrarias
Cascavel, PR, Brazil
12.2018 - 02.2022
  • Greeted customers as they entered the store, providing friendly customer service.
  • Developed an understanding of different types of literature by reading reviews from industry publications.
  • Maintained a clean and organized work environment to ensure customer satisfaction.
  • Resolved customer complaints in a professional manner.

Education

High School Diploma -

IFPR - Instituto Federal Do Parana
Cascavel, PR, Brazil
12-2018

Martiri Di Belfiore
Mantova, LOM, Italy
06-2015

Skills

  • Multilingual;
  • Strong Work Ethic;
  • Guest Relations Management;
  • Positive and professional;
  • Exceptional customer service;
  • Guest Engagement

Timeline

Server

Pasta Corner
07.2022 - Current

Bookseller

A Pagina Livrarias
12.2018 - 02.2022

High School Diploma -

IFPR - Instituto Federal Do Parana

Martiri Di Belfiore

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John Lima