John Lobato

• Optimized security processes by automating routine tasks using custom scripts and tools.
• Facilitated seamless implementation of new security tools by providing technical support during deployment.
• Contributed to development of enterprise-wide security policies, ensuring consistency across all departments.
• Responsible for network monitoring, analysis, and reporting per the provisions of DoD Directive 8570.01-M.
• Responsible for the installation, monitoring, testing, troubleshooting, and administration of US Space Force IA hardware and software systems.
• Diagnosed and resolved IA problems in response to reported incidents.
• Configured, optimized, and tested network devices.
• Participated in IA risk assessments during the C&A process.
• Developed and implemented programs to ensure that systems, network, and data users are aware of, understand, and follow IA policies and procedures

• 20 years of expertise in cybersecurity, information security, COMSEC, and OPSEC for the Department of Defense (DoD) Risk Management Framework (RMF)
• Expertise in working with Zero Trust, VoIP, TACLANES, and MS Office 365
• Experienced with deploying DLP policies in Office 365 for email, SharePoint, OneDrive, MS Teams
• Experienced with DNS protocols for email authentication, policy, and reporting protocol, Sender Policy Framework, and email authentication methods that use digital signatures
• Analyzed requirements for desktop Support broken/fixed, Configured Windows 10/11, Troubleshot, worked with Active Directory daily
• Completed accurate and impactful system problem identification reports (SPIRs) to aid in future projects and repairs.
• Planned system testing and debugging cycles.
• Analyzed requirements and designed appropriate software architectures to meet client objectives successfully.
• Worked closely with Quality Assurance teams to ensure software met strict performance and reliability standards, leading to overall improved product quality.

• Managed, maintained, and executed compliance for 24,000 users and 1,100 privileged access accounts, ensuring adherence to Risk Management Framework standards
• Expertise in PKI token management utilized DISA Vulnerability Management System, proficient in SIPRNet, and knowledgeable about CCRIs, STIG vulnerabilities, Host Base Security Systems, and Army Endpoint Security Solutions
• Implemented, and managed advanced security measures, detected potential threats, executed incident response protocols, and conducted forensic analysis.
• Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
• Implemented predictive analytics techniques that enabled proactive adjustments to business strategies based on emerging trends.
• Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.

Ensured robust network security measures and meticulously managed backup and recovery processes

Proactively performed server maintenance and swiftly troubleshot systems

Expertise includes Windows 7/10 and 11, Microsoft Cloud-based migrations, and Azure network architecture

Adeptly managed Windows server administration and daily network operations with confidence

Expertly provided printer configuration, maintenance, and remote troubleshooting services with unwavering confidence.

Conducted 78 comprehensive risk assessments
Implemented strong network security measures and ensured compliance through 100 audits
Performed cyber threat analysis on 21,000 user accounts
Skilled in using Agile methodology for project management

• 20 years of expertise as an IT Technician with a Master's Degree from Webster University-Colorado Springs
• Practical skills and providing a wide range of services installing, troubleshooting, and fixing software and hardware in various computer and printer systems
• Exceptional written and verbal communication skills
• Configured wireless networks for residential and commercial clients
• Developed detailed documentation outlining installation procedures for future reference.