Summary
Overview
Work History
Education
Skills
Timeline
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JOHN LOVELL

Mannford

Summary

Dynamic professional with extensive experience at Aristocrat Group, excelling in field service management and troubleshooting. Proven track record in enhancing service efficiency and customer relations. Skilled in network configuration and project management, successfully leading cross-functional teams to deliver projects on time while implementing effective risk management strategies.

Overview

43
43
years of professional experience

Work History

Sr. Field Tech

Aristocrat Group
04.2009 - 11.2023
  • Conducted field inspections to identify equipment malfunctions and ensure safety compliance.
  • Assisted in troubleshooting and repairing technical issues on-site, enhancing service efficiency.
  • Supported senior technicians in equipment installations, gaining hands-on experience with various tools.
  • Participated in training sessions to learn industry standards and operational protocols effectively.

Network Support Technician

Level 3 Communications, Global Crossing
01.2005 - 04.2008
  • Diagnosed network issues, ensuring rapid resolution and minimal downtime.
  • Configured and maintained routers, switches, and firewalls for optimal performance.
  • Provided technical support to end-users, facilitating troubleshooting and issue resolution.
  • Collaborated with cross-functional teams to implement network upgrades and enhancements.

Project Manager

WilTel Communications
03.1999 - 11.2004
  • Led cross-functional teams to deliver projects on time and within budget.
  • Developed project plans, timelines, and resource allocations for multiple initiatives.
  • Implemented risk management strategies to identify and mitigate potential project delays.
  • Facilitated stakeholder meetings to ensure alignment on project goals and deliverables.

Sgt U.S. Army

U.S. Army Active Duty
08.1980 - 09.1985
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

Bachelor of Science - Electrical, Electronics And Communications Engineering

Oklahoma State University
Stillwater, OK
12-1988

Skills

  • Field service management
  • Troubleshooting skills
  • Customer relations
  • Network configuration

Timeline

Sr. Field Tech

Aristocrat Group
04.2009 - 11.2023

Network Support Technician

Level 3 Communications, Global Crossing
01.2005 - 04.2008

Project Manager

WilTel Communications
03.1999 - 11.2004

Sgt U.S. Army

U.S. Army Active Duty
08.1980 - 09.1985

Bachelor of Science - Electrical, Electronics And Communications Engineering

Oklahoma State University

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