John Mackey Jr
Reno,NV
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Service Advisor
Tom Dolans Reno Kia
Reno, NV
10.2023 - Current
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
- Streamlined appointment scheduling for improved efficiency and increased daily appointments.
- Ensured high-quality service delivery by closely monitoring work progress and promptly addressing any issues or concerns.
Sales Floor Supervisor
AYR Wellness
Reno, NV
01.2021 - 06.2022
- Overcame objections and closed sales while following company policies and legal requirements.
- Demonstrated product and answered questions for prospective customers.
- Oversaw hardware maintenance on the sales floor and for online orders.
Team Leader
Greatful Gardens Eatery
08.2019 - 09.2020
- Coordinated team members with focus on productivity, efficiency, and enhancing customer experience.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
Education
High School Diploma -
Coronado High School
Henderson, NV06.2016
Skills
- Client Needs Assessment
- Customer Inquiries
Timeline
Service Advisor
Tom Dolans Reno Kia
10.2023 - Current
Sales Floor Supervisor
AYR Wellness
01.2021 - 06.2022
Team Leader
Greatful Gardens Eatery
08.2019 - 09.2020
High School Diploma -
Coronado High School