John Magana
Sierra Madre,CA
Summary
Dedicated and proactive security professional, with 18 years experience in the industry, seeking full time employment.
Overview
26
26
years of professional experience
Work History
Driver
Lyft
Los Angeles, California
04.2021 - Current
- Picked up and drove passengers to their destinations.
- Ensured passenger’s safety at all times.
Security Officer
J. Paul Getty Museum
Brentwood, California
04.2021 - 06.2022
- Adhered to post orders while maintaining a visible presence around the property.
- Monitored galleries to ensure safety of art.
- Assisted visitors with information and directions as needed.
- Properly conducted opening and closing procedures.
Assistant General Manager
RMG Sunset / Fiesta Cantina
West Hollywood, CA
04.2016 - Current
- Supervised, trained, disciplined and encouraged staff of 30+ employees ( including security, bartenders, servers, bussers and entire kitchen staff ) to provide hospitable, professional service.
- Ensured customer satisfaction through monitoring staff’s performance and being attentive to customer feedback.
- Provided a supervisory and active role in crowd control during high volume nights and large events.
- Oversaw, trained, mentored and assisted security in all aspects of their job duties.
- Completed and e-mailed all nightly reports to corporate office, including Daily Activity Report and any incident reports.
- Patrolled establishment to ensure the safety of guests and staff.
- Cooperated with law enforcement to assist them in any detaining, arresting and investigative actions.
Driver
Greenblatts
West Hollywood, CA
09.2014 - 04.2016
- Delivered goods and services to customers on time and in excellent condition.
Security Guard / Security Supervisor
Fiesta Cantina
West Hollywood, CA
10.2008 - 09.2014
- Greeted guests.
- Checked ID’s. Screened bags.
- Observed and monitored guests.
- Diffused and de-escalated any potential problems between guests.
- Professionaly escorted unruly / problematic guests out of establishment, preferably in a discreet, hands-off / no touch manner.
- Supervised and trained security staff.
- Completed incident reports when necessary.
- Cooperated with law enforcement to assist them in any detaining, arresting and investigative actions.
Line Cook
Irish Times Pub
Palms , CA
08.2007 - 10.2008
- Created safe, properly prepared and flavored food for family owned pub / restaurant.
Security
Mickys
West Hollywood, CA
08.1999 - 08.2007
- Greeted customers.
- Checked ID’s. Screened bags.
- Observed and monitored guests.
- Diffused and de-escalated any potential problems between guests.
- Professionally escorted unruly / problematic guests out of establishment, preferably in a discreet, hands-off / no touch manner.
- Patrolled establishment to ensure the safety of guests and staff.
- Active role in crowd control during high volume nights and large events.
- Completed any incident reports when necessary.
- Cooperated with law enforcement to assist them in any detaining, arresting and investigative actions.
Education
General Education Development Diploma -
St. John Bosco H.S.
Bellflower, CASkills
- Excellent observation and reporting skills
- Experience in dealing with an international clientele base
- Professional interaction with guests and employees
- Proven ability to manage large crowds
- Highly organized, self-motivated and detail oriented
- California Guard Card
- CPR / First Aid Certification
Timeline
Driver
Lyft
04.2021 - Current
Security Officer
J. Paul Getty Museum
04.2021 - 06.2022
Assistant General Manager
RMG Sunset / Fiesta Cantina
04.2016 - Current
Driver
Greenblatts
09.2014 - 04.2016
Security Guard / Security Supervisor
Fiesta Cantina
10.2008 - 09.2014
Line Cook
Irish Times Pub
08.2007 - 10.2008
Security
Mickys
08.1999 - 08.2007
General Education Development Diploma -
St. John Bosco H.S.