John Marfil
Rio Rancho,NM
Summary
Dedicated dietary professional with over six years of experience in supervising teams and implementing effective meal planning. Skilled in waste reduction and operational efficiency, consistently achieving high satisfaction scores through quality control and compliance with industry standards.
Overview
13
13
years of professional experience
Work History
Dietary Supervisor
The Retreat Healthcare
Rio Rancho, NM
08.2019 - Current
- Supervised dietary staff, ensuring compliance with safety and sanitation regulations.
- Developed and implemented meal plans tailored to residents' dietary needs and preferences.
- Collaborated with healthcare teams to assess nutritional requirements for patient care.
- Trained new staff on food preparation standards and dietary guidelines.
- Conducted regular audits of food service operations to enhance quality and efficiency.
- Streamlined inventory management processes, reducing waste and improving cost control.
- Led initiatives to improve resident satisfaction scores related to meal services.
- Coordinated training programs that promoted best practices in dietary services among staff.
- Organized in-service training sessions for dietary staff members, addressing critical topics such as food safety, sanitation procedures, and nutritional guidelines.
- Ensured compliance with state and federal regulations by staying up-to-date on industry standards and conducting regular internal audits.
- Monitored food preparation, production, and plating for quality control.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Claims Coordinator
Molina Healthcare
Albuquerque, NM
02.2017 - 03.2019
- Coordinated claims processing and adjudication to ensure timely resolution of member issues.
- Analyzed claim data to identify trends and areas for process improvement.
- Collaborated with cross-functional teams to enhance operational efficiencies in claims management.
- Implemented workflow enhancements that streamlined claims review processes, reducing turnaround times.
- Led initiatives to improve customer satisfaction through effective claims communication strategies.
- Managed complex claim cases, ensuring compliance with regulatory requirements and company policies.
Dietary Lead
The Retreat Healthcare
Rio Rancho, NM
10.2013 - 02.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Education
High School Diploma -
Dons
Las Vegas, NM05-1999
Skills
- Food safety regulations
- Meal preparation
- Sanitation standards
- Food presentation
- Staff management
- Healthcare regulations
- Employee scheduling
- Food cost analysis
- Waste reduction
- Menu planning
Joint Commission
We are the only Alzihemers Specialty assisted living facility in the state of New Mexico to receive this award.
Languages
Spanish
Limited Working
English
Full Professional
Timeline
Dietary Supervisor
The Retreat Healthcare
08.2019 - Current
Claims Coordinator
Molina Healthcare
02.2017 - 03.2019
Dietary Lead
The Retreat Healthcare
10.2013 - 02.2017
High School Diploma -
Dons