John Marinello

• Lead all aspects of IT operations, providing both strategic direction and hands-on technical support across infrastructure, networking, cybersecurity, telecommunications, enterprise applications, and end-user services
• Ensure the reliability, security, and functionality of core technology systems through direct involvement in troubleshooting, system improvements, and infrastructure optimization
• Manage network and wireless performance across the community, implementing enhancements that improve connectivity, usability, and operational continuity
• Collaborate with leadership and departmental stakeholders to develop and implement practical technology solutions that support business objectives and service excellence
• Oversee vendor management, technology deployments, system upgrades, and support operations to maintain an efficient and service-oriented IT environment
• Drive continuous improvement in cybersecurity, operational resilience, and IT service delivery while mentoring team members and supporting a high-performance technology function

• Led the strategic design, development, and support of enterprise architecture, application management, security, and IT operations, aligning all systems with Fresh Air Fund (FAF) goals
• Implemented and optimized new Salesforce platform, enhancing organizational processes and service delivery
• Directed the deployment of a robust wireless network across 2,600 acres at Sharpe Reservation and Harriman State Park, expanding connectivity for all camp operations
• Built strong, trust-based relationships with program directors to drive collaborative technology solutions benefiting inner-city families
• Optimized IT resource allocation, cybersecurity frameworks, ERP solutions, and team mentorship programs to strengthen operational resilience and risk management
• Key Achievements:
• Deployed enterprise-wide wireless infrastructure across multiple remote locations, significantly improving digital accessibility for program staff and participants

• Engineered technology strategy and innovation as vCTO for multiple clients, advancing IT operations, application development, and global support
• Governed a global tech division with 34 direct reports, optimizing staffing, budgets, and resource allocation to reinforce business alignment
• Executed enterprise-wide IT initiatives, including BIM deployment, infrastructure upgrades, and compliance audits, influencing industry best practices at the AIA Large Firm Roundtable
• Key Achievements:
• Completed 20+ small firm acquisition due diligence audits, assessing IT infrastructure, risk management, and integration processes

• Supervised a team of 18, managing IT operations, application development, and user support for 650+ users
• Coordinated technology migrations, including ERP and legacy transitions, boosting system performance with BST to Deltek Vision
• Developed hybrid storage and work-sharing solutions, integrated Autodesk apps with SD-WAN, and streamlined conference resource management via SharePoint
• Key Achievements:
• Reduced technology adoption time to under a year through API-driven automation and data analytics

• Oversaw IT operations across the US, supervising a team of 65 across disciplines and supporting 2,700 users while collaborating with the Global CIO on strategic transformation
• Executed infrastructure projects, integrating 15+ offices annually and launching the first US Data Center to improve business continuity and upgrade storage solutions
• Administered US and UK helpdesk operations for 12,000+ users, resolving 1,200 daily tickets with a 98% SLA while handling recruitment, training, and strategic planning