"First Hands On" IT leader with over 20 years of experience in digital transformation, infrastructure optimization, and cybersecurity enhancement. As a managed service provider, my teams helped to support technology solutions in healthcare, person-centered care environments, and child and family services. With expertise in building high-performance teams and executing enterprise-wide technology initiatives that align with strategic objectives. Recognized for driving productivity and ensuring efficient task completion in fast-paced environments.
Work History
Director of IS&T
The Fresh Air Fund
01.2022 - Current
Led the strategic design, development, and support of enterprise architecture, application management, security, and IT operations, aligning all systems with Fresh Air Fund (FAF) goals
Implemented and optimized new Salesforce platform, enhancing organizational processes and service delivery
Directed the deployment of a robust wireless network across 2,600 acres at Sharpe Reservation and Harriman State Park, expanding connectivity for all camp operations
Built strong, trust-based relationships with program directors to drive collaborative technology solutions benefiting inner-city families
Optimized IT resource allocation, cybersecurity frameworks, ERP solutions, and team mentorship programs to strengthen operational resilience and risk management
Key Achievements:
Deployed enterprise-wide wireless infrastructure across multiple remote locations, significantly improving digital accessibility for program staff and participants
Chief Technology Officer (Program Director)
Perkins Eastman / Net@Work, NY
NY
01.2017 - 01.2022
Engineered technology strategy and innovation as vCTO for multiple clients, advancing IT operations, application development, and global support
Governed a global tech division with 34 direct reports, optimizing staffing, budgets, and resource allocation to reinforce business alignment
Executed enterprise-wide IT initiatives, including BIM deployment, infrastructure upgrades, and compliance audits, influencing industry best practices at the AIA Large Firm Roundtable
Key Achievements:
Completed 20+ small firm acquisition due diligence audits, assessing IT infrastructure, risk management, and integration processes
Sr Vice President /Director of Information Technology
Syska Hennessy Group ,NY
NY
12.2012 - 01.2017
Supervised a team of 18, managing IT operations, application development, and user support for 650+ users
Coordinated technology migrations, including ERP and legacy transitions, boosting system performance with BST to Deltek Vision
Developed hybrid storage and work-sharing solutions, integrated Autodesk apps with SD-WAN, and streamlined conference resource management via SharePoint
Key Achievements:
Reduced technology adoption time to under a year through API-driven automation and data analytics
Vice President /Director of U.S. IT Operations
Flack + Kurtz (WSP Group) U.S., NY
NY
03.1997 - 12.2012
Oversaw IT operations across the US, supervising a team of 65 across disciplines and supporting 2,700 users while collaborating with the Global CIO on strategic transformation
Executed infrastructure projects, integrating 15+ offices annually and launching the first US Data Center to improve business continuity and upgrade storage solutions
Administered US and UK helpdesk operations for 12,000+ users, resolving 1,200 daily tickets with a 98% SLA while handling recruitment, training, and strategic planning
Education
Master of Information Systems & Library Science -
Louisiana State University
Baton Rouge, LA
01.2012
Bachelor of Arts - Education
Trenton State College
Ewing, NJ
01.1991
Skills
IT strategy and roadmap development
Budget management and cost control
Vendor and contract negotiation
IT governance and compliance
Business continuity and disaster recovery
Change management and digital transformation
Stakeholder communication
LMS Platforms Administration
EHR and Clinical Systems Support
IT infrastructure and operations: network management, cloud computing, virtualization
Enterprise applications: Salesforce, NetSuite, Office 365, and VoIP systems
Cybersecurity compliance: NIST, ISO 27001, HIPAA, and SOX
Baling Machine Operator at United States Air Force Non Appropriated Fund EmpBaling Machine Operator at United States Air Force Non Appropriated Fund Emp