John Martin
Maryville,TN
Summary
A position as a Receptionist.
Overview
35
35
years of professional experience
Work History
Certified Nursing Assistant/ Ward Clerk
Blount Memorial Hospital
08.2019 - 01.2024
- Ordered supplies for the unit as well as maintaining patient records
- Attended to internal call lights, External calls, and made follow up appointments for discharging patients.
Certified Nursing Assistant
Goodwill
06.2019 - 07.2019
Call Center Agent/Customer Service Representative
COMCAST
09.2016 - 04.2019
- Performed troubleshooting for Internet, Video, and Phone services
- Managed customer's appointments with field technicians
- Customer service as well as billing agent.
Customer service
Walmart
10.2015 - 06.2016
Handyman
Self employed
12.2012 - 10.2015
Merchandising Associate
Home Depot
10.2008 - 12.2012
- Certified expert in every department
Missile Technician Chief Petty Officer/Submarines
United States Navy
08.1988 - 08.2008
- Responsible for electrical systems, Mechanical systems, Hydraulic systems, Computer systems
- Quality Assurance Inspector and Uranalysis Coordinator.
Education
General High School -
Sullivan East High School
Diploma in Curriculum -
Tennessee CNA certification License Number 195501
07.2019
Skills
- Customer Service Skills (10 years)
- Sales (10 years)
- Supervisor (10 years)
- Problem Resolution (10 years)
- Quality Assurance (10 years)
- Training & Development (10 years)
- Team Building (8 years)
- Certified Nursing Assistant (
- CPR AED certification through the American Heart Association
- Well trained Certified Nursing Assistant (CNA)and Ward Clerk (WC) with a strong work ethic and patient service record Adept at working well independently with little to no supervision or as support for a pro Certified Nurse in a professional healthcare team Adept in patient support scheduling follow up appointments for discharging patients, creating and maintaining patient records, answering internal call lights as well as fielding external calls Flexible scheduling ability to include evenings and weekends or emergency situations as required
Additional Information
References upon request.
Commendations
- Navy Commendation Medal
- 7 Navy Achievement Medals
Military Service
USN, United States, E-7 Missile Technician Chief Petty Officer Submarines, 08/1988, 08/2008, Certified Naval Instructor focusing on team development. Responsible for security, maintenance, and stowage of Nuclear weapons to include support systems (Hydraulic, Pneumatic, Electrical) required for the Strategic Weapons System.
Timeline
Certified Nursing Assistant/ Ward Clerk
Blount Memorial Hospital
08.2019 - 01.2024
Certified Nursing Assistant
Goodwill
06.2019 - 07.2019
Call Center Agent/Customer Service Representative
COMCAST
09.2016 - 04.2019
Customer service
Walmart
10.2015 - 06.2016
Handyman
Self employed
12.2012 - 10.2015
Merchandising Associate
Home Depot
10.2008 - 12.2012
Missile Technician Chief Petty Officer/Submarines
United States Navy
08.1988 - 08.2008
General High School -
Sullivan East High School
Diploma in Curriculum -
Tennessee CNA certification License Number 195501