John Martinez

• Rotate and balance tires on sedans, trucks, and vans.
• Replace and repair tires
• Ring in customers
• Handle customer inquiries
• Collect fees and payments.

• Organized over 200 packages efficiently to ensure all deliveries were on time.
• Completed over 100 delivery stops daily.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Completed rush deliveries on tight timetables to satisfy customer needs.

• Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
• Mentored new hires, monitored progress, and reported my evaluation to the Manager.
• Contacted doctor's offices for patient referrals and plan of care approvals.
• Created, scheduled, and maintained electronic patient files through EMR systems.
• Opened and closed the clinic
• Account reconciliation for discharged patients including billing and refunding.

• Exhibited good attendance, work habits, and willingness to learn job functions to help the driver meet deadlines.
• Assisted driver with loading and unloading product or package deliveries to residential and commercial locations.
• Efficiently organized packages by apartment number to ensure packages get delivered door to door in the most minimal time.

• Assigned drivers to different kitchen duties to spread out work evenly and increase productivity.
• Delegated the rotation of deliveries fairly and strategically.
• Ensured all receipts and cash payments made on route were accounted for after day's shift.
• Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.

Enrolled at San Francisco State University