Malik M Livingston
Fort Mitchell,KY
Summary
Dedicated Supervisor experienced in team mentoring and training. Achieved process improvements and ensured compliance with safety standards to enhance efficiency and customer satisfaction. Focused on optimizing workflow processes and driving team productivity.
Overview
10
10
years of professional experience
Work History
Tire Installer
Costco
Florence KY
10.2020 - Current
- Installed tires efficiently on various vehicle types, ensuring proper fit and performance.
- Conducted thorough safety inspections of tire installations to meet quality standards.
- Assisted customers in selecting appropriate tires based on vehicle specifications and driving needs.
- Maintained organized work area, promoting safety and efficiency during tire installation processes.
- Trained new team members on tire installation techniques and safety protocols.
- Resolved customer inquiries regarding tire maintenance and warranties with professionalism and accuracy.
- Optimized workflow processes by identifying areas of improvement within the tire installation process, ultimately increasing overall efficiency.
Supervisor
Costco
Florence KY
08.2023 - 01.2026
- Supervised daily operations to ensure compliance with company policies and safety standards.
- Trained and mentored team members on product knowledge and customer service best practices.
- Implemented process improvements to enhance workflow efficiency and team productivity.
- Managed inventory levels to optimize stock availability and reduce waste.
- Coordinated scheduling to align staffing levels with peak business demands effectively.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Analyzed sales data to inform strategic decisions regarding product placement and promotions.
- Increased sales through strategic menu planning, optimizing pricing strategies, and offering attractive promotions.
- Maintained accurate inventory to enable full availability of food products and full customer satisfaction.
- Assisted in successful promotional events, constructing visually appealing displays according to planograms.
- Adapted quickly to new product lines or store layout changes, ensuring a seamless transition and minimal disruption to customer shopping experiences.
Sales Manager
Wireless Advocates
Plain City, OH
01.2017 - 04.2020
- Led a team of sales representatives, fostering skill development and performance excellence.
- Developed and implemented sales strategies to enhance product visibility and customer engagement.
- Analyzed market trends to identify opportunities for revenue growth and competitive advantage.
- Collaborated with cross-functional teams to streamline operations and optimize inventory management.
- Trained staff on new product launches, ensuring comprehensive knowledge and effective selling techniques.
- Monitored sales metrics, providing insights that informed strategic decision-making processes.
Education
Costco Supervisor Training -
Costco U 101
Florence KY03-2024
High School Diploma -
Westerville Central
Westerville, OH06-2014
Skills
- Tire mounting
- Wheel balancing
- Tire rotation
- Vehicle lifting
- Hand tool expertise
- Sales strategy
- Sales support
- Team leadership
- Goal achievement
- Decision-making
- Employee motivation
- Team motivation
Accomplishments
- Supervised team of 70 staff members.
- Resolved product issue through consumer testing.
- Documented and resolved member issues which led to member satisfaction.
Timeline
Supervisor
Costco
08.2023 - 01.2026
Tire Installer
Costco
10.2020 - Current
Sales Manager
Wireless Advocates
01.2017 - 04.2020
Costco Supervisor Training -
Costco U 101
High School Diploma -
Westerville Central