John Marvin

Provides patrols through security sensitive area, responding to calls for service throughout all Mayo Clinic buildings, attending annual use of force trainings, and providing customer service to any patients or visitors who need help. Dealing with agitated patients or visitors as needed.

I have a 40 hour SIRA (Suspicious Indicators and Recognition Assessment) training certification as well.

• Delivered orders in a timely manner, maintaining accuracy with the orders, making sure to deliver the right products to the right customers.
• Took customer orders in person and over the phone between deliveries.
• Managed the end of the oven between deliveries.
• Keeping up with the prepping of products and the cleanliness of the store.

• Answered customer calls in a timely manner, regarding technical issues with their cable and internet equipment.
• Answered any questions regarding billing concerns.
• Adjusted customers services as requested.
• Recommended products to customers, thoroughly explaining details regarding Spectrum packaging.

• Worked with the officers of the police department and attended monthly scheduled trainings regarding use of force, defensive tactics, taser, patrol practicals, with regular scenario-based training.
• Assisted the department with event security with city and school events.
• Patrolled designated areas in patrol vehicle with another reserve and on foot to identify security and safety issues.
• Monitored crowded public areas and events to mitigate risk and promote safety.

• Led safety meetings and monitored compliance with gear requirements and best practices.
• Recorded and reported attendance and hours worked for all area employees.
• Reported tool, machinery and equipment issues to maintenance personnel.
• Communicated job expectations and monitored employees.
• Identified problems and implemented effective solutions.
• Completed production plans by scheduling and assigning personnel to daily tasks.

• Boxed, labeled and transported items to support assembly operations.
• Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
• Assisted quality assurance by inspecting items and removing defective parts.
• Performed hand-finishing of final products after assembling component parts for items.
• Worked on various production lines to assemble various sizes of galvanized steel cans, tubs and pails.

• Responded to emergencies with speed, efficiency and knowledgeable assistance.
• Performed as fire team member during situational training exercises and infantry dismounted battle drills.
• Patrolled designated coverage areas and evaluated terrain for defensive use.
• Trained in use of tear gas, passive ordnance and explosives.