JOHN MASK
San Antonio,TX
Summary
Dedicated technology professional with hands-on experience in building, maintaining, and troubleshooting systems across mobile devices, laptops, desktops, and servers. Committed to continuous learning and applying technical skills to drive innovation and efficiency in technology solutions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Maintenance
HEB Grocery Store
San Antonio, Texas
12.2023 - Current
- Conducted regular preventative maintenance checks on machines to ensure optimal performance.
- Arranged preventive maintenance for kitchen equipment used in daily operations.
- Managed maintenance activities including cleaning and repairs to maintain operational standards.
- Created comprehensive preventive maintenance plans for all equipment to enhance reliability.
- Performed preventive maintenance on electronic equipment.
- Scheduled maintenance calls.
- Tacked maintenance actions and completed records.
Groundskeeper
Sun Ridge Management
San Antonio, TX
11.2019 - 08.2021
- Provide proper upkeep of sidewalks, driveways, parking lots, fountains, planters, burial sites, or other grounds features.
- Maintain or repair tools, equipment, or structures, such as buildings, greenhouses, fences, or benches, using hand or power tools.
- Maintained and repaired tools and equipment to ensure operational efficiency and safety.
- Follow planned landscaping designs to determine where to lay sod, sow grass, or plant flowers or foliage.
- Enhanced garden aesthetics by trimming flowers and cleaning flower beds.
- Executed landscaping designs by laying sod, sowing grass, and planting flowers to enhance aesthetic appeal.
- Haul or spread topsoil or spread straw over seeded soil to hold soil in place.
Computer User Support Specialist
Sea World
San Antonio, TX
01.2019 - 06.2019
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
- Executed commands and monitored system performance to ensure correct operations and identify errors.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
- Created training materials and conducted user training on hardware and software use to enhance user proficiency.
- Confer with staff, users, and management to establish requirements for new systems or modifications.
- Assessed software and hardware performance, providing recommendations for improvements and upgrades.
Cashier
Sea World
San Antonio, TX
09.2018 - 01.2019
- Receive payment by cash, check, credit cards, vouchers, or automatic debits.
- Assisted customers by providing information and resolving complaints, enhancing overall customer satisfaction.
- Process merchandise returns and exchanges.
- Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
- Calculate total payments received during a time period, and reconcile this with total sales.
- Maintained clean and orderly checkout areas and performed general cleaning duties, contributing to a positive shopping environment.
- Answer customers' questions, and provide information on procedures or policies.
- Utilized paging systems to request prompt assistance from team members.
- Restocked shelves and labeled prices on merchandise to ensure accurate pricing.
- Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers' items.
- Issue trading stamps, and redeem food stamps and coupons.
Education
High School Diploma - Web Technologies, Animation, Software Development
JOHN JAY
San Antonio, TXSkills
- Equipment maintenance
- Preventive maintenance
- Equipment repair
- Electrical diagnostics
- Repair coordination
- Equipment installation
- Building Servers and Computers
- App troubleshooting
- Technical assistance
- Problem solving
- Team collaboration
- Client support
- Circuit installation
- Hardware maintenance
- Apprentice electrician
Certification
- Licensed Apprentice Electrician
- TBC License
Timeline
Maintenance
HEB Grocery Store
12.2023 - Current
Groundskeeper
Sun Ridge Management
11.2019 - 08.2021
Computer User Support Specialist
Sea World
01.2019 - 06.2019
Cashier
Sea World
09.2018 - 01.2019
High School Diploma - Web Technologies, Animation, Software Development
JOHN JAY