John Masters
Graphic Design Artist and Illustrator
Savannah,GA
Summary
Dynamic leader with a proven track record in team management and customer relations. Skilled in operational efficiency and conflict resolution, driving sales and fostering team motivation to achieve departmental goals.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Department Manager
The Home Depot Store 121
Atlanta, Georgia
04.2017 - 12.2019
- Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
- functionality and optimal team performance.
- Maintained department focus on achieving sales and profit objectives through waste reduction and proactive revenue generation.
- Coached and trained new staff members, providing guidance on department policies and procedures.
- Resolved customer complaints quickly and professionally, fostering strong client relationships.
Adventure Guide
No Barriers Warriors
Fort Collins, Colorado
01.2015 - 03.2016
- Guided participants through challenging terrains, fostering a spirit of adventure and exploration.
- Assessed risk management strategies before leading a group into backcountry areas.
- Coordinated logistics for trips, including transportation, equipment, and meal planning.
- Adapted programs to meet individual needs, ensuring inclusivity for all participants.
- Researched potential new routes for upcoming adventures based on customer feedback.
Education
Bachelor of Arts - Fine Arts
Savannah College of Art And Design
Savannah, GA09-2026
Graduate Certificate - Film And Video Production
New York Film Academy
New York10-2008
Skills
- Team management
- Operational efficiency
- Client engagement
- Risk assessment
- Event coordination
- Conflict resolution
- Video production
Certification
- Adobe Certified Professional in Visual Design Using Adobe Photoshop
Accomplishments
- Magna Cum Laude Graduate with Dean's List Honors From the Savannah College of Art and Design.
Timeline
Department Manager
The Home Depot Store 121
04.2017 - 12.2019
Adventure Guide
No Barriers Warriors
01.2015 - 03.2016
Bachelor of Arts - Fine Arts
Savannah College of Art And Design
Graduate Certificate - Film And Video Production
New York Film Academy