John Mayo
Las Vegas,NV
Summary
Seasoned Sales and Merchandising Manager with a proven track record at AG Spas, enhancing brand visibility and customer engagement. Expert in showroom merchandising and inventory management, I've led teams to exceed sales targets through innovative pricing strategies and effective customer relations. Skilled in Adobe Creative Suite and Microsoft Office, I excel in creating compelling sales presentations that drive revenue and client satisfaction.
Overview
17
17
years of professional experience
Work History
Sales Manager/Merchandiser Manager
AG Spas
Las Vegas, NV
06.2023 - Current
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Resolved customer complaints regarding sales and service.
Assistant Store Manager / Visual Merchandiser
Leslie's Pool Supplies
Las Vegas, NV
08.2020 - 05.2023
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Coached and developed store associates through formal and informal interactions.
- Created promotional campaigns to increase brand awareness and attract new customers.
Store Manager
Creative Spas
Las Vegas, NV
10.2019 - 04.2020
- Organized promotional events to increase product awareness.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Lead Sales Key Holder
Hot Tub Liquidators
Las Vegas, NV
05.2017 - 08.2019
- Performed routine maintenance tasks such as cleaning shelves or displays.
- Inspected merchandise regularly for quality assurance purposes.
- Resolved customer inquiries promptly and professionally.
Small Business Owner
Cyberstar Arcades
Los Angeles, CA
03.2014 - 03.2017
- Led marketing efforts to enhance brand visibility and customer engagement through various channels.
- Ensured compliance with local, state, and federal regulations affecting business operations.
- Oversaw daily operations of small business including customer service and financial management.
Store Manager
Mountain Home Game Rooms and Spas
Flagstaff, AZ
04.2008 - 02.2014
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Organized promotional events to increase product awareness.
- Updated and maintained store signage and displays.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Education
Sports Injury Therapist LMT - Rehabilitation Science
Wood Institute
Kissimmee, FL05-1996
Some College (No Degree) - Public Health Education
University of South Florida
Tampa, FLSkills
- Showroom merchandising
- Inventory management
- Sales operation
- Sales team training
- Sales presentation
- Customer relations
- Adobe creative suite
- Microsoft office
- Product pricing
- Operations management
- Microsoft Excel proficiency
- Client management
References
References available upon request.
Timeline
Sales Manager/Merchandiser Manager
AG Spas
06.2023 - Current
Assistant Store Manager / Visual Merchandiser
Leslie's Pool Supplies
08.2020 - 05.2023
Store Manager
Creative Spas
10.2019 - 04.2020
Lead Sales Key Holder
Hot Tub Liquidators
05.2017 - 08.2019
Small Business Owner
Cyberstar Arcades
03.2014 - 03.2017
Store Manager
Mountain Home Game Rooms and Spas
04.2008 - 02.2014
Sports Injury Therapist LMT - Rehabilitation Science
Wood Institute
Some College (No Degree) - Public Health Education
University of South Florida
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