Sales and Parts Associate supporting showroom sales, inventory control, and special orders in a customer-facing retail setting. Balances till activity, maintains showroom appearance, and delivers the service support needed to keep parts moving and customers informed. Brings a work history grounded in customer service and daily retail operations.
Work History
Sales/Parts
13 Years 9 Months
Chester’s Reno Harley Davidson | 02.2013 - Current
Handle 30 customer service interactions daily while supporting riders with prompt, courteous assistance.
Support customers with parts selection, order questions, and timely follow-up on requests.
Track inventory levels and coordinate replenishment to keep the sales floor stocked.
Maintain showroom appearance and balance the till to support a clean, accurate sales environment.
Account Manager
12 Years 4 Months
Monroe Titan | 06.2014 - 10.2026
Built strong customer relationships through responsive communication and consistent account follow-through.
Maintained accurate product and order information to support smooth sales and service conversations.
Coordinated inventory checks with store teams to help prevent shortages and delayed special orders.
Supported sales forecasting by reviewing customer demand patterns and identifying recurring ordering needs.
Marketing Associate
8 Years 4 Months
SYSCO Sacramento | 03.2004 - 07.2012
Drove 6 years of sales growth through consistent customer follow-up and account support across the territory.
Earned recognition as a member of 2 Districts of the Year by supporting strong performance across assigned markets.
Served as a Casino Marketing Associate for 2 years, building industry relationships and supporting account activity.
Managed customer relationships and sales coaching to strengthen client engagement and day-to-day account support.
Handled product ordering, special order processing, and inventory control to keep customer requests moving smoothly.
Coordinated staff scheduling and training to support daily store operations and service consistency.
Maintained showroom merchandising and cash handling standards while supporting a professional customer experience.
Area Sales Manager
1 Year 10 Months
New West Distributing | 11.2001 - 09.2003
Increased sales 10% in my area route by strengthening account coverage and prioritizing high-value customer visits.
Improved customer relations across several accounts by resolving concerns promptly and maintaining consistent follow-up.
Suggested new products that increased earnings by 5%, supporting stronger mix and cross-sell opportunities.
Applied sales forecasting to balance route demand, align orders with account needs, and reduce stock gaps.
Managed inventory control to keep product availability steady and support timely reordering for key accounts.
Asst. Kitchen Manager
1 Year 4 Months
Claim Jumper | 02.2000 - 06.2001
Handled 400 plus guests in a high-volume restaurant environment with consistent service flow.
Managed 9 to 11 million per year in restaurant revenue through daily kitchen operations.
Scheduled and supervised 30 or more staff members daily to maintain coverage and service readiness.
Supported hiring and training to strengthen team readiness and daily operational consistency.
Monitored food costs and labor costs to support efficient kitchen performance.
Managed ordering and inventory to keep supplies aligned with daily demand.
Oversaw routine operations to keep service moving smoothly during busy shifts.
Asst. Kitchen Manager
1 Year 3 Months
Rainforest Cafe | 08.1998 - 11.1999
Managed 400 plus seated guests during peak restaurant service periods in a high-volume environment.
Supported annual restaurant revenue of 9 to 11 million per year through steady daily kitchen operations.
Scheduled and managed 30 or more staff members daily to maintain coverage across busy shifts.
Handled hiring to build reliable kitchen staffing and support consistent service during turnover.
Trained new team members on kitchen procedures, speed, and quality standards.
Monitored food cost and labor cost to support daily profitability and operational control.
Managed inventory and routine daily operations to keep kitchen supplies organized and available.
Asst. Banquet Chef/ Roundsman
4 Months
Little Nell Hotel | 04.1998 - 08.1998
Was promoted to Asst. Banquet Chef after 30 days, reflecting strong speed in learning banquet operations.
Managed expediter duties to keep banquet orders moving accurately during service.
Assisted across kitchen stations to support prep, setup, and cleanup during busy functions.
Backed multiple kitchen areas to maintain flexibility and steady service during peak banquet periods.
Sous Chef/ Banquet Chef/ Exec. Sous Chef
1 Year 4 Months
Silvertree hotel, Wildwood Lodge, and Village Properties | 11.1996 - 03.1998
Drove food and beverage revenue from $2M annually to $4.5M annually across hotel, restaurant, and banquet operations.
Planned menus for three restaurants and banquet service, aligning production with guest volume and event demands.
Scheduled kitchen staff to maintain coverage across hotel service, banquet production, and special events.
Purchased ingredients and supplies, balancing quality standards with daily kitchen and banquet needs.
Education
A.O.S. Degree - Culinary Arts
Johnson & Wales University | Charleston, SC | 01-1993
Graduated Cum Laude.
Beaver County Vocational School
2 years Quantity Foods and Restaurant management
Serve Safe certified until 2005
Skills
Sales coaching
Sales forecasting
Customer relationship management
Inventory control
Special order processing
Product ordering
Staff scheduling
Hiring
Training
Showroom merchandising
Cash handling
Store operations
Interests
Ice Carving
fly fishing
camping
skiing
boating
traveling
and motorcycles
Achievements
Invited to cook and the James Beard House in New York City.
Timeline
Account Manager
Monroe Titan
06.2014 - 10.2026Read More
Sales/Parts
Chester’s Reno Harley Davidson
02.2013 - CurrentRead More
Marketing Associate
SYSCO Sacramento
03.2004 - 07.2012Read More
Area Sales Manager
New West Distributing
11.2001 - 09.2003Read More
Asst. Kitchen Manager
Claim Jumper
02.2000 - 06.2001Read More
Asst. Kitchen Manager
Rainforest Cafe
08.1998 - 11.1999Read More
Asst. Banquet Chef/ Roundsman
Little Nell Hotel
04.1998 - 08.1998Read More
Sous Chef/ Banquet Chef/ Exec. Sous Chef
Silvertree hotel, Wildwood Lodge, and Village Properties