Summary
Overview
Work History
Education
Skills
Timeline
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John Mccormack

Summary

Equipment Service Technician with over 13 years of experience in technical repair and installation. Providing management with key support in operations, leadership and development. Versatile Technician with background successfully executing diverse project tasks to meet deadlines. Highly skilled at communicating with colleagues, monitoring status and achieving key milestones. Enthusiastic problem solver and talented team player with superior planning and decision-making skills.

Overview

14
14
years of professional experience

Work History

Sr. Equipment Service Technician/CIT

Henry Schein Dental
01.2018 - 05.2023
  • Mentor and develop newly hired Equipment Service Technicians
  • Support coverage for emergency response and di cult repairs
  • Install and service traditional dental equipment (includes electrical, plumbing)
  • Install and service high tech dental equipment
  • Support customers with dental needs.
  • Understood and read technical manuals and blueprints.
  • Maintained documentation of equipment maintenance tasks, new installations and repair procedures.
  • Repaired and replaced worn and damaged components.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.

Project Coordinator

South Los Angeles
02.2021 - 01.2023
  • Support Regional Operations and Sales Manager in achieving quarterly sales goal
  • Kept projects on schedule by managing deadlines and adjusting workflows.
  • Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
  • Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
  • Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
  • Volunteered to assist National Trainers Mentor Program and develop new hire EST in Development Class and in
    the field, assisting in finding the right solutions in difficult situations, staying in compliance with Henry Schein guidelines.


Head Technician/Specialized Equipment Technician II

University of Southern California, Herman Ostrow School of Dentistry
01.2009 - 01.2018
  • Supervise and distribute jobs within department accordingly
  • Maintain an inventory of dental instruments, equipment, and supplies in the dental operatory
  • Organizes supplies and equipment to minimize loss and maximize utilization
  • Create and maintain a parts database
  • Oversee all repair of dental equipment
  • Assist with construction projects, such as the designing of labs, drywall imperfections, workstations, clinic layouts, and customizing
  • Ce equipment/furniture
  • Supervise and repair any plumbing/electrical issues
  • Lecture Staff , faculty and students on facilities procedures
  • Lecture students on equipment use and safety
  • Observes students to ensure they are adhering to strict principles of the standard of care, cleanliness and infection control
  • Reports any areas of non-compliance to the faculty
  • Report PPE protocol violation on school premises.

Education

Electrical

International Brotherhood of Electrical Workers
2005

High School Diploma -

West Torrance High School
1999

Skills

  • Leadership Teamwork Budgeting Communication Detail Oriented Microsoft Office
  • Time Management Inventory Management Project Management Customer Service
  • Conflict Resolution

Timeline

Project Coordinator

South Los Angeles
02.2021 - 01.2023

Sr. Equipment Service Technician/CIT

Henry Schein Dental
01.2018 - 05.2023

Head Technician/Specialized Equipment Technician II

University of Southern California, Herman Ostrow School of Dentistry
01.2009 - 01.2018

Electrical

International Brotherhood of Electrical Workers

High School Diploma -

West Torrance High School

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John Mccormack