John A. McGeary, II
Las Vegas,NV
Summary
Motivated individual with business acumen and willingness to take on challenging roles. Tech-savvy and quick learner with technical know-how, social media proficiency and sales abilities to support and drive substantial growth. Enthusiastic professional seeking to leverage experience in promoting companies in positive way and developing mass communications messages. Passionate for devising promotional and informational messages to build brand image, inform general public of promotions and initiatives and influence targeted audiences. Astute in utilizing metrics to monitor campaign results.
Overview
10
10
years of professional experience
Work History
Premium Ticketing & Membership Services & Gameday Ambassador
Las Vegas Golden Knights
Las Vegas, USA
08.2024 - Current
- Assist Sales and Service team with staffing various locations throughout T-Mobile Arena
- Provide additional support to Sales and Service team during all 45 home games
- Ensure premium locations are in order and only those with access are entering premium lounges
- Proactively provide excellent customer service to all guests and enhance their experience
- Help with ticketing and member events as needed, including data input, creative briefs, email communication and reporting
- Assist with ticketing and member events as needed, outside of normal game day responsibilities
- Ensure and work with season ticket members about premium ticketing and membership services
Loop Operations/Loop Driver/Trainer
The Boring Company
Las Vegas, USA
01.2024 - 01.2025
- Train individuals on how to operate Tesla’s within the tunnel
- Provide outstanding customer service to Vegas Loop employees and passengers
- Provide excellent customer experience to guests
- Assisted with estimates
- Assist with company projects and initiatives
- Safely drive vehicles in the loop
- Create and present comprehensive reports for upper management
Residential Construction (Virtual)
Encore Management
Las Vegas, USA
01.2019 - 01.2025
- Website management
- Lead conceptual design and preconstruction team
- Conducted walkthroughs with clients to identify rework needs and answer client questions
- Assisted with estimates
- Material management
- Cost control responsibility
- Lead client consultations
- Review and submit payment applications
- Complete interior and exterior renovations
- Coordinated trade schedules
- Interior and exterior renovations
Team Member/Ambassador
Experimental Marketing
Girard, USA
01.2019 - 01.2020
- Selected to train & certify new team members using approved training materials and information
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity
- Replenished and arranged items to maintain appearance
- Demonstrated products to potential customers and answered questions to close sales
- Analyzed sales presentations to communicate product quality and market comparison
- Maintained open communication with leadership to facilitate business development
- Attended and participated in industry events
- Enhanced marketing skills and strategies by assisting with ticket marketing, media relations and event operations
- Attended meetings and worked collaboratively with cross-functional teams to brainstorm new ideas
- Executed marketing communications to increase brand awareness and visibility and influence customer buying decisions
Residential Construction
Encore Management
Canfield, USA
01.2016 - 12.2019
- Website management
- Lead conceptual design and pre-construction team
- Conducted walk-throughs with clients to identify rework needs and answer client questions
- Assisted with estimates
- Material management
- Cost control responsibility
- Lead client consultations
- Review and submit payment applications
- Complete interior & exterior renovations
- Coordinated trade schedules
- Interior and exterior renovations
Roofing Technician
Roth Bros., Inc./Sodexo
Youngstown, USA
01.2016 - 12.2016
- Repaired and maintained surface materials to make building exteriors weatherproof and waterproof
- Loaded materials and tools into vehicles and unloaded upon arrival at jobsites
- Repaired and replaced roof membrane, sub roofing, sheathing and base materials
- Maintained and repaired roofing tools and equipment
- Participated in all phases and types of commercial roofing
- Worked safely and effectively under difficult conditions and completed projects under various kinds of weather
- Worked regularly at advanced heights and followed all OSHA safety protocols and procedures for fall prevention
- Diagnosed and identified sources of leaks, developing plans for repairs from total tear-offs to patchwork
Service Coordinator
Roth Bros., Inc./Sodexo
Youngstown, USA
01.2016 - 12.2016
- Obtained paperwork from the field and distributed it to appropriate departments for processing
- Communicated with customers upon service completion to answer final questions and determine the level of customer satisfaction
- Established and enforced clear safety policies to protect workers from injury
- Filled out work orders, repair logs and maintenance plans to document work completed
- Obtained purchase order information to invoice work orders
- Confirmed completed or closed work order by reviewing notes and following up on pending items
Groundskeeper
Tippecanoe Country Club
Canfield, USA
03.2015 - 10.2015
- Plan, directs, manages, and leads overall groundskeeping department
- Selected ambassador for representation at special events
- Responsible for budget management; coordinated the requisitioning and purchasing of grounds supplies and equipment; controls and authorizes expenditures in accordance with established limitations and purchasing rules, developed contract specifications and scope of work
- Consult with the golf pro
- Lead maintenance crew
- Developed spending forecast for areas of responsibility
- Maintained grounds per client requirements
- Design and layout of turf/plants/trees
- Monitored proper apportionment log of fertilizers for regulatory compliance
- Assessed, developed, implemented, and evaluated necessary cultural practices for turf and tree care, irrigation, storm water management and pest control management
- Maintained grounds treatment schedule
- Ensured all equipment was fully maintained
Education
Bachelor of Arts - Communications
Grand Canyon University
Phoenix, AZ07.2024
Skills
- Effective Verbal and Written Communication
- Leadership
- Commitment to Continuous Learning
- Digital thinking
- Collaborative Teamwork
- Interpersonal skills
- Computer Skills
- Workplace Risk Management
- Self-Assessment Skills
- Workspace Organization
- Dynamic Scheduling Flexibility
- Customer Relations
- Product Knowledge
- Open-mindedness
- Effective Problem Resolution
- Strong Work Ethic
- Detail-Oriented Approach
- Money management
- Call Center Operations
- Leadership Experience
- First Aid/CPR
- Effective Listening
- Adaptable
- Enthusiastic Perspective
- Product knowledge
- Event coordination
- Policy analysis
- Business development
- Team management
- Customer engagement
- Brand awareness
- Product recommendations
- Guest screening
- Research and analysis
- Social perceptiveness
Affiliations
- USPA powerlifter competitor
- Active within the community
Accomplishments
- Consistently maintained high customer satisfaction ratings.
- Recognized as Employee of the Month for outstanding performance and team contributions.
- Client facing ambassador.
- Selected a mentor/trainer to new hires.
- VGK ambassador
- Event Planning
Personal Information
Title: Brand Ambassador
References
Furnished upon request
Professionalattributes
- Excellent Communication Skills
- Leadership
- Willingness to Learn
- Digital thinking
- Teamwork and Collaboration
- Interpersonal skills
- Computer Skills
- Workplace Safety
- Self-Awareness
- Organizing Workstations
- Flexible Schedule
- Customer Service
- Product Knowledge
- Open-mindedness
- Problem-Solving
- Very Strong Work Ethic
- Attention to Detail
- Money Management
- Call Center Operations
- Experience in Leadership
- First Aid/CPR
- Active Listening
- Adaptable
- Positive Attitude
References
References available upon request.
Timeline
Premium Ticketing & Membership Services & Gameday Ambassador
Las Vegas Golden Knights
08.2024 - Current
Loop Operations/Loop Driver/Trainer
The Boring Company
01.2024 - 01.2025
Residential Construction (Virtual)
Encore Management
01.2019 - 01.2025
Team Member/Ambassador
Experimental Marketing
01.2019 - 01.2020
Residential Construction
Encore Management
01.2016 - 12.2019
Roofing Technician
Roth Bros., Inc./Sodexo
01.2016 - 12.2016
Service Coordinator
Roth Bros., Inc./Sodexo
01.2016 - 12.2016
Groundskeeper
Tippecanoe Country Club
03.2015 - 10.2015
Bachelor of Arts - Communications
Grand Canyon University