Jonathan Holbach
Chicago,IL
Summary
Outcome-driven sports marketing professional with over 5 years of progressive experience in the sports and entertainment industry, specifically with the Chicago Cubs and Chicago Bears. Recognized for expertise in corporate partnership strategy and activation. Skilled at serving as a client-focused liaison, acting as the main point of contact for guests, fans, and large corporate accounts. A strategic thinker who excels in supporting the planning, budgeting, execution, and operation of major events. Exceptional skills in client management, project management, event planning, reporting, and attention to detail contribute to consistently delivering exceptional results.
Overview
8
8
years of professional experience
Work History
Gameday Fan Services
Chicago Bears
09.2019 - Current
- Supported the STH Points program and was the point person for checking guests in at the designated location for Spotlight and field passes
- Point person on game day for the STH Spotlight initiative and worked with full time staff to execute the on-field initiative successfully during the season
- Mentored 25 new team members, sharing valuable knowledge and insights gained from years of experience working as a FAN advocate.
Crew Lead/Assistant Manager
Vineyard Vines
09.2019 - Current
- Promoted based on performance from Crew Lead to Assistant Manager within one year of hire and entrusted to oversee a team of up to 20 associates
- Worked closely with upper management to drive financial and strategic planning, operations optimization projects, and to assist with the hiring process for new employees
Orientation Facilitator; Guest Service Ambassador
Chicago Cubs
03.2017 - 03.2023
- Served as primary point of contact to all guests, including disabled guests and other groups to uphold positive fan experience at home Cubs games
- Played a pivotal role in assisting with partner-related game day activities, including working closely with community affairs on special projects as needed
- Juggle multiple competing tasks and projects in parallel, including managing emergency and medical situations and other crowd management tasks while keeping stakeholders in the loop
- Trained and mentored over 50 new personnel hired to fulfill various roles.
Education
Bachelor’s - Sports Communications, Public Relations & Advertising
DePaul University
Chicago, IL01.2021
Communications Major - Public Relations Minor
Marquette University
Milwaukee, WI01.2019
Skills
- Corporate Partnerships
- Project Management Support
- Superior Attention to Detail
- Client Management
- Client Service
- Strategic Planning & Execution
- Effective Communication
- Budgeting
- Verbal and written communication
- Corporate Hospitality Events
- Game day Operations
- Media Placement & Sponsorships
- Inventory Management
- CRM proficiency
- Strategic selling
References
- Kelly Bilbrey, Payroll and Administrative Specialist for the Chicago Cubs, kbilbrey@cubs.com
- Michelle Burke – McCaskey, Manager of Customer Services for the Chicago Bears, Michelle.Burke-McCaskey@bears.nfl.net
- Krista Fortman, Ticket Service Coordinator for the Chicago Bears, krista.fortman@bears.nfl.net
Timeline
Gameday Fan Services
Chicago Bears
09.2019 - Current
Crew Lead/Assistant Manager
Vineyard Vines
09.2019 - Current
Orientation Facilitator; Guest Service Ambassador
Chicago Cubs
03.2017 - 03.2023
Bachelor’s - Sports Communications, Public Relations & Advertising
DePaul University
Communications Major - Public Relations Minor
Marquette University
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