Summary
Overview
Work History
Education
Skills
Timeline
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Kyle Kowalczyk

South Elgin,IL

Summary

Driven by a results-focused approach, problem-solving skills, and leadership qualities were leveraged at Chicago Bears and McGrath Nissan to enhance customer satisfaction and streamline operations. Excelled in teamwork and collaboration, significantly improving the work environment and competitive positioning without relying on numerical specifics. Proficient in Microsoft Office 365, embodying a positive attitude that propels organizational success

Overview

Work History

Gameday Staff Team Member

Chicago Bears
Chicago, IL
08.2024 - Current
  • Resolved customer issues promptly, maintaining a high level of satisfaction and loyalty.
  • Championed company values among team members by leading through example in day-to-day operations.
  • Facilitated communication between team members, promoting a positive work environment built on trust and transparency.
  • Provided exceptional customer service during high-demand periods, minimizing wait times at box office windows, and entry gates.

Sales and Marketing Intern

McGrath Nissan
Elgin, IL
06.2024 - 08.2024
  • Delivered detailed presentations of vehicle, conducting test drives to demonstrate features and build customer confidence in purchase decision
  • Participated in ongoing training programs to stay updated on new car models and industry trends, improving product knowledge and sales techniques
  • Participated in monthly advertising meetings with MUDD Advertising
  • Assisted in new advertising techniques related to social media
  • Conducted market research on competitor dealerships' pricing strategies, promotions, and inventory offerings, enabling dealership to adjust sales tactics and improve competitive positioning

Education

Bachelor of Science - Marketing

Iowa State University
Ames, IA
05.2025

Skills

  • Complaint resolution
  • Technical support
  • Problem-solving
  • Sales and marketing
  • Customer service
  • Teamwork and collaboration
  • Proficient in Microsoft Office 365
  • Proficient in SPSS

Timeline

Gameday Staff Team Member

Chicago Bears
08.2024 - Current

Sales and Marketing Intern

McGrath Nissan
06.2024 - 08.2024

Bachelor of Science - Marketing

Iowa State University
Kyle Kowalczyk