John McIntear
Hooksett,NH
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Firefighter/EMT (Per Diem-Call)
Northwood Fire Department
03.2022 - Current
Emergency Management Technician
Brewster Ambulance Service
04.2021 - Current
- Managed multiple tasks simultaneously while remaining calm under pressure.
- Assisted in providing medical care to patients with a variety of illnesses and injuries.
- Demonstrated professionalism through appearance and behavior at all times.
- Transported ill or injured persons to medical facilities using ambulance equipment and techniques safely and efficiently.
- Collaborated with physicians, nurses, paramedics, firefighters, police officers, hospital staff members, family members and other healthcare professionals when caring for patients.
Line Service Technician Supervisor
Signature Flight Support MHT - Manchester-Boston Regional Airport
Manchester, NH
03.2018 - 04.2021
- Use computers for various applications, such as database management or word processing
- Supervise 4-6 junior and senior personnel in performance of their duties
- Create, maintain, and enter information into databases
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
- Complete forms in accordance with company procedures
- Provide services to customers, such as order placement or account information
- Manage projects or contribute to committee or team work
- Train and assist staff with new tasks or new hires' Orientation.
Advanced Medical Support Assistant
Veterans Affairs Medical Center
Manchester, NH
03.2015 - 01.2018
- Use computers for various applications, such as database management or word processing
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
- Create, maintain, and enter information into databases
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material
- Learn to operate new office technologies as they are developed and implemented
- Supervise other clerical staff and provide training and orientation to new staff
- Train and assist staff with computer usage
- Take dictation in shorthand or by machine and transcribe information.
Youth Worker
One Church Perth
Manchester, NH
08.2014 - 05.2016
- Used calm, positive, and encouraging approach with youth.
- Assisted youths in developing life skills such as problem solving, communication, decision-making.
- Provided emotional support and guidance to youths in difficult situations.
- Supported youth with nurturing and caring assistance focused on empowering and positive independence.
- Participated in regular meetings with staff members to discuss program goals and objectives.
- Facilitated group discussions, activities, and workshops for youths on a variety of topics.
- Offered key emotional support to special needs youth.
Youth Counselor II
Sununu Youth Services Center
Manchester, NH
01.2014 - 03.2015
- Promoted a safe environment by enforcing rules and regulations while supervising youth activities.
- Encouraged positive behaviors through reinforcement techniques such as praise or rewards.
- Counseled individual youth and small groups on presenting needs and concerns.
- Demonstrated appropriate behavior, listened carefully to others and showed respect for people to promote positive influence for youngsters.
- Communicated with challenged and troubled children in effort to exact positive impact and influence.
- Documented actions and incidents associated with youth program participants.
- Assisted youth with practicing coping skills to achieve completion of treatment goals.
- Developed case records, reports and other required documents to maintain youth's permanent record.
- Conducted assessments to identify mental health needs of youth.
Education
Master of Science - Homeland Security and Emergency Management
Arizona State University
05.2018
Bachelor of Arts -
Carson-Newman University
05.2013
Skills
- Clerical
- Active Listening
- Personnel Management
- Emergency Medical Treatment
- Incident Safety
- Customer and Personal Service
- Time Management
- Administration and Management
- Judgment and Decision Making
- Active Learning
- Complex Problem Solving
- Public Safety and Security
Certification
- EMT-Basic, NH, 11/2018
- EMT-Basic, MA, 11/2018
- National Registry of Emergency Medical Technicians, 03/2021
- Community Emergency Response Team (CERT) Lead, 04/2018
- NFPA Fire 1&2 Interior Firefighter (Tennessee), 09/2012
- NH Disaster Behavioral Health Response Team, 03/2021
Affiliations
- Veterans of Foreign Wars
- Community Emergency Response Team member
- State's Disaster Behavior Health Response member
Timeline
Firefighter/EMT (Per Diem-Call)
Northwood Fire Department
03.2022 - Current
Emergency Management Technician
Brewster Ambulance Service
04.2021 - Current
Line Service Technician Supervisor
Signature Flight Support MHT - Manchester-Boston Regional Airport
03.2018 - 04.2021
Advanced Medical Support Assistant
Veterans Affairs Medical Center
03.2015 - 01.2018
Youth Worker
One Church Perth
08.2014 - 05.2016
Youth Counselor II
Sununu Youth Services Center
01.2014 - 03.2015
Master of Science - Homeland Security and Emergency Management
Arizona State University
Bachelor of Arts -
Carson-Newman University