John Mendez
Altamonte Springs,FL
Summary
Dedicated and technically skilled professional with over 20 years of experience in the plumbing and wholesale supply industry. Proficient in a broad range of roles including assisting contractors, applications engineering, and providing expert training and troubleshooting support. Specializes in water pumps and heaters, offering deep insights into the operational needs and solutions required for efficient plumbing systems. Recognized for ability to deliver exceptional customer service and support, enhancing contractor capabilities and satisfaction. Committed to leveraging extensive industry knowledge to drive business growth and operational efficiency.
Overview
28
28
years of professional experience
Work History
Senior Technical Sales Manager
The Blumenauer Corporation
02.2024 - Current
- Senior Technical Sales Manager focusing on Residential and Domestic Building markets with emphasis on sustainable design and applications.
- Responsible for overseeing product trainings and providing troubleshooting support for the plumbing wholesaler and contractor market,
- Oversees product trainings and provides troubleshooting support for plumbing wholesaler and contractor market.
- Implements product seeding strategies to penetrate markets effectively, establishing early adopter engagement and gathering critical feedback for iterative improvements.
South Florida Territory Manager
The Blumenauer Corp.
05.2007 - 02.2024
- Driving Sales: Take lead in pushing sales of plumbing products directly to contractors, end users, and plumbing wholesale market..
I provide ongoing support and guidance to distributors to help them sustain and expand their business relationships. - Territory and Channel Development: I have deep understanding of the plumbing industry’s business climate, key players, and competitive landscape within my assigned territory.
Implementing strategic growth plan for my territory. - Training and Mentoring: I lead training sessions on our products' features, applications, and effective sales techniques.
Educates distributors on product details, market capitalization, and effective sales techniques.
Applications Engineer
The Blumenauer Corporation
05.2003 - 05.2007
- Lead engineering efforts in design and development of plumbing systems, water boosters, and water heaters for commercial and residential applications.
- Optimized customer satisfaction by providing technical support and troubleshooting assistance.
- Managed project timelines and resources effectively, ensuring timely delivery of high-quality solutions.
- Provided training to end-users, facilitating seamless adoption of new technologies and applications.
- Collaborate with clients to understand project requirements and provide technical expertise throughout the project lifecycle.
Inside Sales Representative
King Pumps, Inc
08.1996 - 04.2003
- a distributor of water pump solutions, where we specialize in water booster systems, hot water recirculation, and sewage system design among other areas. We are dedicated to providing top-notch solutions and services to our clients, ensuring optimal water management and efficiency.
- Providing hands-on assistance on an as-needed basis such as helping assist customers on the parts counter and providing backup support in the warehouse
- Presents job quotes and provides accurate pricing and inventory information to customers
- Uses customer relationship management (CRM) system and phone system effectively
- Works together with Sales associates to provide outstanding customer service for both existing and prospective customers
Education
High School Diploma -
South Miami Senior High School
Miami, FL05.1999
Skills
- Training and Development
- Troubleshooting and Support
- Sales Presentations
- Customer Relationship Management (CRM)
- Project Coordination
- Design Integration
Photography, Marketing Design, eCommerce,
A fervent enthusiast of visual arts and digital design, I actively pursue photography and marketing design as both hobbies and professional interests. I also immerse myself in the technical intricacies of website and eCommerce integrations, continuously experimenting with new tools and platforms to enhance user experiences online. This blend of creativity and technical prowess not only enriches my professional skill set but also fuels my personal passion for exploring the intersection of technology and art.
Timeline
Senior Technical Sales Manager
The Blumenauer Corporation
02.2024 - Current
South Florida Territory Manager
The Blumenauer Corp.
05.2007 - 02.2024
Applications Engineer
The Blumenauer Corporation
05.2003 - 05.2007
Inside Sales Representative
King Pumps, Inc
08.1996 - 04.2003
High School Diploma -
South Miami Senior High School