John Michaels
Bethel,AK
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Station Manager
Yute Commuter Service
Bethel, AK
02.2025 - Current
- Managed staff schedules for optimal coverage, ensuring excellent customer service and smooth operations.
- Ensured regulatory compliance by maintaining accurate records, conducting audits, and addressing issues promptly.
- Evaluated employee performance regularly, identifying areas for improvement and developing action plans accordingly.
- Implemented and maintained remote broadcast equipment to guarantee optimum safety, control and security.
- Developed and implemented safety protocols to maintain a secure working environment for employees.
- Enhanced employee performance by providing ongoing training, coaching, and feedback.
- Boosted customer satisfaction ratings by consistently delivering high-quality services and resolving complaints in a timely manner.
- Improved station efficiency by implementing new operational strategies and streamlining processes.
- Cultivated positive relationships with vendors, suppliers, and contractors to ensure timely deliveries of products or services needed for successful operations.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Collaborated with regional management to align station objectives with company goals.
Laborer
Alaska Housing Finance Corporation
Bethel
11.2022 - 02.2025
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded and moved material to and from storage and production areas.
- Prepared job sites by removing debris and setting up materials and tools.
- Performed general housekeeping and cleaning tasks.
- Utilized construction tools and machinery to effectively complete job site projects.
- Observed site safety rules to maximize protections for team members and equipment.
- Determined materials needed for daily shift and loaded vehicles with equipment and supplies.
- Learned basic carpentry, painting and plastering.
- Maintained and repaired facilities, equipment and tools.
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
- Prepared and cleaned surfaces for rebuilding purposes by removing damaged tiles, bricks and mortar.
- Collected measurements and marked locations as part of project preparations.
- Recognized and reported potential project challenges and assisted with solutions.
- Constructed and broke down temporary retaining walls and scaffolding to support project needs.
- Updated logs and reported on job progress.
- Produced parts and assemblies quickly and efficiently within tolerances.
- Maintained strong background in plumbing, carpentry, painting and plastering to assist with various construction projects.
- Removed imperfections and applied chemical solutions to treat materials and achieve smooth finishes.
Cargo Agent
Dependable Freight LLC
Bethel, AK
09.2021 - 11.2022
- Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
Water Treatment Plant Operator
City Of Bethel
Bethel, AK
12.2020 - 09.2021
- Used hand tools and power tools to maintain, repair and lubricate equipment.
- Recorded operational data, personnel attendance or meter and gauge readings on specified forms.
- Collected water samples to test alkalinity, hardness and residual levels.
- Inspected equipment or monitored operating conditions, meters and gauges to determine load requirements and detect malfunctions.
- Adhered to EPA and OSHA regulations.
- Operated equipment such as front-end loaders, forklifts and slakers regularly.
- Operated and adjusted controls on equipment to purify and clarify water, process or dispose of sewage and generate power.
- Monitored SCADA system for problems and adjusted controls to maintain efficiency.
- Carried out day-day-day duties accurately and efficiently.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Developed and maintained courteous and effective working relationships.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Manager
Dependable Freight LLC
Bethel, AK
09.2018 - 12.2020
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Established and updated work schedules to account for changing staff levels and expected workloads.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Conducted monthly inventories of raw materials and components on work floor.
Utility Maintenance Worker
CIty Of Bethel
Bethel, AK
02.2015 - 09.2018
- Followed instructions from supervisor regarding daily job tasks and duties.
- Positively engaged with customers and maintained professional appearance as company representative.
- Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
- Executed tasks within time and budget constraints.
- Safely and effectively handled wide range of cleaning products and solutions.
- Produced parts and assemblies quickly and efficiently within tolerances.
- Wrote and revised maintenance procedures.
- Conducted yearly inspections of H-VAC, motor and electrical equipment to promptly identify issues that could cause machinery malfunctions.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Worked flexible hours; night, weekend, and holiday shifts.
Property Maintenance
City Of Bethel
Bethel, AK
02.2013 - 02.2015
- Worked with diverse types of weather and ground conditions.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
- Maintained strong focus on safety and efficiency to provide comprehensive support to city buildings performing skilled repairs.
- Tested systems using Fluke meters and Plug testers, noting issues and completing preventive maintenance on boilers, generator systems.
Education
High School Diploma - General
Bethel Regional High School
Bethel, AK05.2015
Skills
- Inventory Accuracy
- Delivery Truck Direction
- Company Safety Policies
- Customer Experience
- Customer Needs Assessments
- Loading Cargo
- OSHA Standards
- Operating Hand Trucks
- Monthly Audits
- Workplace Safety
- Shipment Procedures
- Monthly Inventory
- Machine Maintenance and Repair
- Safety Protocols
- Heavy Machinery Operation
- Basic Maintenance
- Daily Logs
- Maintaining Clean Work Areas
- Agent Coordination
- Operating procedures
- Test equipment
- Customer service
- Time management
- Problem-solving abilities
- Multitasking Abilities
- Reliability
- Organizational skills
- Continuous improvement
- Written communication
- Equipment maintenance
Certification
- Certified water treatment plant operator , city of bethel - present
Timeline
Station Manager
Yute Commuter Service
02.2025 - Current
Laborer
Alaska Housing Finance Corporation
11.2022 - 02.2025
Cargo Agent
Dependable Freight LLC
09.2021 - 11.2022
Water Treatment Plant Operator
City Of Bethel
12.2020 - 09.2021
Manager
Dependable Freight LLC
09.2018 - 12.2020
Utility Maintenance Worker
CIty Of Bethel
02.2015 - 09.2018
Property Maintenance
City Of Bethel
02.2013 - 02.2015
High School Diploma - General
Bethel Regional High School