Dylan Nicholson
Watertown,SD
Summary
Experienced manager and agent with a wealth of expertise in ATY and its associated businesses. Possessing in-depth knowledge, I am driven by a strong desire to continuously learn and grow. Always seeking new opportunities to expand my skillset and gain valuable experience.
Overview
8
8
years of professional experience
Work History
Station Manager
Denver Air Connection
06.2023 - Current
- Managed staff schedules for optimal coverage, ensuring excellent customer service and smooth operations.
- Ensured regulatory compliance by maintaining accurate records, conducting audits, and addressing issues promptly.
- Evaluated employee performance regularly, identifying areas for improvement and developing action plans accordingly.
- Led team meetings to communicate updates, reinforce expectations, and foster open communication among staff members.
Station Agent
Denver Air Connection
04.2022 - Current
- Manage ticket inventory and assist with passenger check-in procedures.
- Baggage loading and unloading.
- Answer inquiries regarding general travel information, airline polices, and TSA and FAA rules and regulations.
- Providing and maintaining security of all aircraft.
- Managing gate arrivals and departures.
- Making sure all operations are streamlined.
Dietary Aide
Madison Healthcare Services
08.2017 - 04.2022
- Assisting residents with meals.
- Serving/Cleaning.
- Following established safety procedures for all food and equipment.
- Ensuring the correct labeling of food and leftovers.
- Taking part in departmental quality control audits and procedures.
- Changing food menus when necessary, in consultation with a Dietitian.
- Assembling food items and meals for patients in accordance with set menus and portion standards.
- Delivering food to patients in their rooms or a dining hall.
Lifeguard
City of Madison
06.2019 - 08.2021
- Regularly treat the pool with the correct amount of chemicals.
- Closely monitoring activities related to the pool area, identifying any safety issues throughout shift.
- Directing swimmers out of water in dangerous conditions.
- Closely monitoring weather reports to make sure guests remain safe.
- Providing swim lessons and coaching.
- Maintaining a clean pool environment.
Education
Diploma -
Lac Qui Parle Valley High School
Madison, MNSkills
- Strong focus on accuracy
- Strong work ethic
- Organizational skills
- Experienced in handling concurrent responsibilities
- Self motivated
- Leadership
- Performance improvement
- Time management
- Work planning
- Team development
Timeline
Station Manager
Denver Air Connection
06.2023 - Current
Station Agent
Denver Air Connection
04.2022 - Current
Lifeguard
City of Madison
06.2019 - 08.2021
Dietary Aide
Madison Healthcare Services
08.2017 - 04.2022
Diploma -
Lac Qui Parle Valley High School
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