Quality Processes
Results-driven quality and compliance leader with extensive experience in QA, medical, and laboratory environments. Possesses superior product and software knowledge to train and educate staff while maintaining optimal product storage and efficiency. Develops specific and measurable (S.M.A.R.T.) goals, improvements, and standards to continuously and consistently improve quality and reduce and eliminate errors. Successfully audits and maintains product accuracy and timely delivery, resulting in customer satisfaction. Initiates quality-related SOP training and enforces procedural adherence. Committed to efficiently inspecting all products for safety and quality issues to enhance customer experience. Proficient in AdvancedMD, Ovation.io LIMS systems, and QuantStudio Real-Time 7 PCR systems paired with first-rate organizational and time management abilities.
• Provides first-class customer service experiences to guests dining at Scottsdale and Phoenix restaurants before parking their cars safely and securely until they are finished with their business.
• Proficient with calibration and operation of Accula SARS-CoV-2 equipment and Cue COVID-19 Analyzers for SARS-COVID-19 testing.
• Tested PGA Jr. League, NBA & WNBA, NCAA Division 1 Men's and Women's players for SARS-COVID-19 Screening/Biometric Screening.
Key Contributions:
• Successfully completed external audit by major customer of DSM Dyneema for first time since installation of new quality control laboratory management.
• Wrote validation testing procedures and served as validation tester, collaboratively with development engineers, control engineers, and safety engineers, to validate industrial CO2 laser (Boss LS-4055) with goal of having this laser become standard cutting method for all specimens tested in quality laboratory.
• Certified author for controlled documents (SOP, Production/Quality records, Testing Procedure) revisions/redlines/development.
• Development, organization, and integration of over 5,000 digital education products (practice & assessments) for K-12 educators. Designed digital practice and assessments to be more appealing for students in a multitude of subject areas: Biology, Chemistry, Physics, Algebra, Geometry, Calculus, Spanish & standardized tests (ACT, SAT, PCAT, MCAT).
Quality Processes
Operational Improvements
Compliance Understanding
Quality processes
Operational improvements
Compliance understanding
Problem-solving abilities
Familiarity with quality standards
Quality control tests
Employee supervision
Knowledge of quality systems
Staff training and development
CPR & AED Basic Life Support
ISO 9001:2015 Lead Auditor (Quality Management System Training) Exemplar Global Certified (2021)
HACCP Certification (2021)
CPR & AED Basic Life Support
ISO 9001:2015 Lead Auditor (Quality Management System Training) Exemplar Global Certified (2021)
HACCP Certification (2021)