John Morales
Providence,RI
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
3
3
years of professional experience
Work History
Cashier/Customer
A & S Convenience and Deli
07.2015 - 02.2017
- Ensure management of daily cash accounts
- Identify prices of goods using memory
- Bag, box, and wrap purchased items
- Assist in stocking shelves, rotating merchandise, and marking prices.
Customer Service Rep
Salvation Army
11.2014 - 06.2015
- When required by answering questions via telephone
- Respond to customer complaints and resolve issues
- Responsible for the training of incoming staff members
- Test items for quality assurance and responsible for pricing items
- Provided loading and unloading services per company need.
Night Crew/Customer Service
Price Rite Food Co
05.2014 - 11.2014
- Maintained a neat, safe, and organized work environment
- Maintained department sanitation and QA standards including the ability to operate a baler
- Unloading and securing received products in appropriate storage areas using power or hand jacks, bossier, or carts as needed
- Handled damaged or returned-to-stock products according to company policy, with priority attention given to refrigerated and perishable items and sell-by date
- Block and face all products by company policy or as assigned.
Education
Bachelor of Science - Business Administration (Accounting/Finance
Bryant University
Smithfield, RI05.2023
Bachelor of Science - Applied Economics
Bryant University
Smithfield, RI05.2023
Skills
- Microsoft Excel
- Tax Accounting
- Financial Reporting
- Financial Statement Analysis
- Auditing
- Real Estate
- Customer Relations
- Sales
- Communication
- Time Management
- Leadership
- Microsoft Visual Basic
Timeline
Cashier/Customer
A & S Convenience and Deli
07.2015 - 02.2017
Customer Service Rep
Salvation Army
11.2014 - 06.2015
Night Crew/Customer Service
Price Rite Food Co
05.2014 - 11.2014
Bachelor of Science - Business Administration (Accounting/Finance
Bryant University
Bachelor of Science - Applied Economics
Bryant University
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