Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
31
31
years of professional experience
4
4
Certification
Work History
Houseman Supervisor
Northern Light Hospital / Inland
Waterville, Maine
01.2022 - Current
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Evaluated employee performance and coached and trained to improve weak areas.
Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
Maintained compliance with company policies, objectives and communication goals.
Worked with management team to implement proper division of responsibilities.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Set overall vision and provided team leadership.
Utilized standard operating procedures, effective crew resource management, communication and procedures specified in company operation manual.
Emergency Medical Responder
Winslow Fire Dept
Winslow, ME
09.2017 - Current
Prepared patient care reports, medical necessity forms, and incident reports to document shift details and enter in database.
Assessed patient stability, scene safety and communicated nature of injury or illness to treatment team.
Extracted entrapped victims using extrication techniques and Extrication [Jaws of Life] equipment.
Operated ambulance following company driving guidelines to safely transport occupants to hospital.
Facilitated care for simple and multiple system traumas by controlling hemorrhage, hypoperfusion, and immobilization of painful, swollen, deformed extremities.
Replaced used linens, blankets and supplies to prepare for calls.
Executed life-saving interventions such as opening and maintaining airway, ventilating patients, and cardiopulmonary resuscitation.
Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
Communicated with lucid patients to gather incident and medical history information.
Developed and maintained rapport with coworkers and local hospital staff to facilitate efficient patient care.
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Conducted equipment and vehicle checks to maintain continuous and safe operation.
Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
Restocked ambulance with proper equipment such as vents, ET tubes, medication and IV pump tubing to maintain optimum inventory.
Triaged patients in emergency situations based on life-threatening needs and delegated tasks to better provide treatment to maximum patients at once.
Responded to over 1 or more daily emergency calls to provide quick and compassionate medical assistance and care for patients.
Collaborated with dispatcher to facilitate special rescue response and utility services.
Firefighter/EMR Technician
Winslow Fire Department
Winslow, Maine
06.1995 - Current
Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Oversaw equipment and vehicle upkeep to maintain emergency readiness.
Initiated first aid measures to alleviate further injury and prepared victims for transport to medical facilities.
Evaluated situation at emergency sites to determine and execute most effective methods for saving life and property.
Carried, placed and extended ladders in training and in emergencies.
Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
Stabilized and lifted patients with backboard and cot.
Responded to confined space incidents, EMS and hazardous material incidents.
Removed individuals from dangerous situations and offered emergency assistance for minor and critical concerns.
Set up and operated master streams and aerial ladder pipes.
Carried hose bundle of approximately [Number] pounds to upper floors of businesses, apartments and hotels during emergencies.
Administered first aid and conducted emergent response management.
Effectively supported fire suppression by setting up and maintaining water supply lines.
Laid and connected hoses, held nozzles and directed water streams as part of fire suppression activities at active scenes.
Searched [Type] areas to locate potential victims and employ rescue tactics and administer first aid.
Receiver
Hannaford Bros. Co.
Waterville, Maine
08.1990 - 01.2022
Kept work areas clean, safe and organized.
Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment.
Restocked products and rotated items according to standard procedures.
Placed, tagged and secured merchandise in diverse designated areas.
Compared shipping orders and invoices against contents received to verify accuracy.
Communicated with vendor representatives to resolve damaged shipments and item shortages.
Maintained accurate computer records of materials weights, bill amounts and identified variances.
Double-checked cargo inventories and documentation for accuracy.
Unloaded pallets and deliveries and organized products in warehouse.
Regularly reviewed invoices and double-checked orders.
Worked with inventory managers and unloaders to plan deliveries.
Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
Education
High School Diploma -
Lawrence High School
Fairfield, ME
06.1981
Skills
Stage Setup
ICD-10 (International Classification of Disease Systems)
Performance Tracking and Evaluations
Performance Motivation
Resolving Complaints
Job Assignments
Waste Elimination
Customer Satisfaction
Priority Management
Safe Work Methods
Managing Operations and Efficiency
Laundry Services
Certification
CPR Certification, Hazmat Technician, Water Rescue Tech.
Patient Service Representative at Workplace Health Maine General Medical CenterPatient Service Representative at Workplace Health Maine General Medical Center