JOHN MUIRHEAD
Frisco,TX
Summary
Knowledgeable Sales Professional with background in providing innovative solutions and enhancing client satisfaction. Proven track record in assessing client needs and delivering tailored recommendations that drive business success. Demonstrated ability to collaborate effectively and utilize problem-solving skills to achieve desired outcomes.
Overview
16
16
years of professional experience
Work History
Solutions Advisor Auto Physical Damage North Texas/ La
MITCHELL INTERNATIONAL
San Diego, Ca
01.2019 - Current
- Facilitated engaging presentations of software solutions to enhance operational efficiency for independent collision shops and dealerships.
- Demonstrated outstanding sales capabilities in 2019, earning Newcomer of the Year title by achieving 130% of quota, resulting in $600,000 in annual contract value.
- Conducted outreach to customers, presenting product offerings designed to address their unique needs.
- Leveraged comprehensive knowledge of shop management and estimating software to enhance operational efficiency.
- Drove sales performance to rank in the top 20% for seven consecutive years. Contributed to team initiatives as a key member of the elite council.
- Analyzed client requirements to deliver tailored software solutions and enhance user satisfaction.
- Collaborated with cross-functional teams to develop and implement strategic initiatives for product improvement.
Independent Sales Consultant
MITCHELL1
Poway, Ca
03.2017 - 11.2018
- Cultivated and sustained sales growth within designated territory.
- Executed software installation and conducted comprehensive training for all personnel.
- Engaged with repair shops and independent dealers to enhance operational efficiency through software solutions.
- Assisted ownership in implementing procedures for new software adoption. Achieved recognition as one of the top grossing representatives in the country within 10 months.
Territory Sales Manager
INTERAMERICAN MOTOR CORP.
Dallas, Tx
09.2015 - 03.2017
- Increased Imports Parts Division 30% in 6 months.
- Surpassed monthly sales targets consistently throughout employment.
- Expanded customer base by securing 76 new clients in initial 6 months to enhance market presence.
- Cultivated strategic partnerships and analyzed market data to enhance competitive positioning.
- Contacted new and existing customers to discuss how specific products could meet their needs.
- Added value to marketing material by introducing creative advertising concepts.
- Achieved sustained market presence through the introduction of an innovative marketing program. Maximized profitability by effectively utilizing lead generation tools to enhance product visibility and reach.
District Sales Manager Imports Parts Division
NAPA AUTO PARTS (GPC)'
Dallas, Tx
05.2014 - 08.2015
- Oversaw comprehensive management of import line operations within Napa.
- Delivered comprehensive inventory proposals to individual Napa owners and national team members.
- Increased monthly sales by 30% by implementing strategies to develop and expand existing customer base. Identified strategic partnerships and gathered market information to gain a competitive advantage.
- Initiated discussions with customers to align product offerings with their specific requirements.
- Cultivated relationships with key players in various industries to create ongoing and mutually beneficial referral systems.
Operations Director/Partner
OTTO XPRESS L.L.P
Addison, TX
01.2010 - 03.2014
- Product knowledgeable Customer retention Operations management Client relationships Personable Sales experience Process improvement strategies ACCOMPLISHMENTS Grew company staff from two members to fifteen members and opened an additional facility.
- Combined revenue of 1.7 million dollars annually with no prior customer base.
- Created new business model working directly with twenty current office properties.
- Increased Sales by 300% in the first three years of operations for two separate facilities.
- Created an entire business model and proved successful without prior product knowledge.
- Developed concept of on-site automotive and introduced to large office properties Initiated contact and secured contracts with multiple A1 properties.
- Worked closely with building management to develop service protocol.
- Designed business model and business plan for execution of automotive concierge.
- Daily activities consist of managing workflow for five employees and monitoring all warranty and insurance claims.
- Extremely proficient in both of these aspects, plus extensive experience and competent knowledge of all automobiles from repair to parts involved.
- Handle all customer correspondence from initial communication to finality of service.
- Extremely proficient at managing all aspects of an automotive service facility including administration, finance and repair.
- Great personality with strong communication skills, efficient, and accountable. A take-charge individual willing to tackle problems head on.
Education
Some College (No Degree) -
Stephen F. Austin University
Nacogdoches, TX01-1990
Skills
- Top-ranked sales executive
- Excellent communicator
- Operations management
- Software Analysis
- Adept multi-tasker
- Analytical problem solver
- Consultative sales techniques
- Data Analytics
- Automotive, strong communication skills, Operations Management
- Entrepreneurship, Software installation and training
- Industry expertise
- Teamwork
Accomplishments
- Started 2 businesses from the ground floor and increased revenue to 1,000,000 in 4 years time both instances.
- Increased sales 30% in Texas and Oklahoma for Imports part division of Napa.
- Developed new concept of the Automotive Industry by developing a full service Auto Concierge.
- Developed business model, policies and procedures, performed all training for office and garage personnel in 10 year span.
- Ranked in the top 10 out of 176 in production with Mitchell1 in less than 1 year.
- Elite Council for Mitchell International 5 times within first 7 years.
Affiliations
- Automotive Excellence ATI
- Courses: Owners 1 & 2
- Service Advisors 1&2
Timeline
Solutions Advisor Auto Physical Damage North Texas/ La
MITCHELL INTERNATIONAL
01.2019 - Current
Independent Sales Consultant
MITCHELL1
03.2017 - 11.2018
Territory Sales Manager
INTERAMERICAN MOTOR CORP.
09.2015 - 03.2017
District Sales Manager Imports Parts Division
NAPA AUTO PARTS (GPC)'
05.2014 - 08.2015
Operations Director/Partner
OTTO XPRESS L.L.P
01.2010 - 03.2014
Some College (No Degree) -
Stephen F. Austin University
Awards
Executive of the Year 2022,2023,2026
Elite Council 2020,2022,2023,2024,2026