John Munro
Acworth,Georgia
Summary
Proven leader and operations expert from Race Trac, adept in enhancing team performance and customer satisfaction through strategic staff training and development (soft skill) and rigorous inventory control (hard skill). Achieved significant improvements in compliance and operational efficiency, leveraging tech-savviness and a keen eye for detail to exceed company standards.
Overview
3
3
years of professional experience
Work History
3rd Shift Manager
Race Trac
2021.07 - Current
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Trained and mentored new employees to maximize team performance.
- Tracked receipts, employee hours, and inventory movements.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Coordinated merchandising, promoted new products and increased brand awareness.
Education
Associate of Arts - Communications Technologies
Chattahoochee Technical College
Marietta, GA05.2024
Skills
- Workplace Safety
- Staff Training and Development
- Team Development
- Supply Ordering
- Safety Compliance
- Inventory Control
- Employee Training
- Handling Customer Complaints
Timeline
3rd Shift Manager
Race Trac
2021.07 - Current
Associate of Arts - Communications Technologies
Chattahoochee Technical College
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