JOHN MURPHY
Arcade,NY
Summary
Resourceful professional offering broad knowledge base in cleaning and maintenance. Focused on keeping spaces clean, organized and tidy for use. Always ready for challenging assignments and eager to drive team success. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Currently Retired looking to rejoin the workforce.
Overview
27
27
years of professional experience
Work History
Cleaning Crew Leader
Suburban Adult Services Inc.
East Aurora, New York
11.2015 - 08.2022
- Supervised cleaning operations to ensure high standards of cleanliness.
- Trained new staff on cleaning techniques and safety protocols.
- Managed inventory of cleaning supplies and equipment for efficiency.
- Maintained records related to employee attendance, overtime hours worked.
- Dispatched workers according to workloads in order maximize productivity levels.
Janitor
GCA Janitorial
Arcade, New York
01.2013 - 11.2015
- Operated floor scrubbers and vacuum cleaners for efficient cleaning.
- Restocked supplies and ensured proper inventory management.
- Reported safety hazards and maintenance issues to management promptly.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
- Maintain janitorial supply inventory.
- Report any damages found in the building premises to supervisors immediately for repair works.
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
Security Officer
The Woods At Bear Creek
Franklinville, New York
08.2011 - 01.2013
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols and inspections of assigned areas for suspicious activity.
- Prepared detailed reports on daily activities, incidents, and irregularities observed.
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Completed incident reports to record security or loss prevention incidents.
Direct Support Professional
Suburban Adult Services Inc.
East Aurora, New York
07.2004 - 01.2013
- Assisted individuals with daily living activities to promote independence.
- Supported clients in developing social and communication skills in community settings.
- Maintained accurate documentation of client progress and care plans.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Used approved crisis intervention techniques in emergency situations.
Store Associate
Tops Friendly Markets
Arcade, New York
02.1996 - 07.2004
- Assisted customers with inquiries and product selections.
- Stocked shelves and organized merchandise displays effectively.
- Operated cash register and processed customer transactions efficiently.
- Maintained store cleanliness and ensured compliance with safety standards.
- Provided product knowledge to customers for enhanced shopping experiences.
- Handled customer complaints professionally and resolved issues promptly.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Unloaded and moved merchandise to maintain aisles and set up product displays.
- Counted cash, made change, and stored coupons to keep organized and balanced cash register drawer.
- Maintained knowledge of current promotions, policies concerning payment and exchanges.
Education
High School Diploma -
Ten Broeck Academy (Franklinville CSD)
Franklinville, NY10-1977
Skills
- Inventory management
- Safety compliance
- Equipment operation
- Workplace organization
- Risk assessment
- Time management
- Effective communication
- Problem solving
- Workload prioritization
- Customer service-focused
- Inter-department collaboration
Timeline
Cleaning Crew Leader
Suburban Adult Services Inc.
11.2015 - 08.2022
Janitor
GCA Janitorial
01.2013 - 11.2015
Security Officer
The Woods At Bear Creek
08.2011 - 01.2013
Direct Support Professional
Suburban Adult Services Inc.
07.2004 - 01.2013
Store Associate
Tops Friendly Markets
02.1996 - 07.2004
High School Diploma -
Ten Broeck Academy (Franklinville CSD)
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