John Newby
Henderson,NV
Summary
Successful at assessing and understanding problems and developing proactive, successful solutions to meet customer needs and maximize system performance. Positive, upbeat and committed to continuous professional development.
Overview
12
12
years of professional experience
6
6
Certifications
Work History
Wholesale Supervisor
A-Mark Precious Metals
02.2022 - Current
- Managed daily operations in metal distribution for wholesale orders, ensuring timely order fulfillment and customer satisfaction
- Managed outbound shipping operations, coordinating with carriers to ensure timely delivery of customer orders
- Supervised team of 5 warehouse associates, enhancing accuracy in task completion and fostering a collaborative work environment
- Implemented quality control measures to ensure accuracy in order picking.
- Conducted performance evaluations for warehouse staff, providing feedback on areas of improvement and recognizing top performers
- Trained employees on proper handling techniques for fragile or hazardous materials to minimize damage or accidents during transportation or storage
- Collaborated with vendors to address product quality issues, improving resolution times and maintaining supply chain integrity
- Conducted regular inventory audits to identify discrepancies and implement corrective actions.
Senior Technician
Valvoline Instant Oil Change
10.2018 - 02.2022
- Performed routine maintenance and oil changes on vehicles, ensuring optimal performance
- Executed inspections and replacements of filters, belts, hoses, and other vehicle components.
- Achieved a consistent average time frame of completing oil changes within 15 minutes
- Collaborated with team members to ensure efficient workflow and timely completion of tasks
- Utilized specialized tools and equipment to perform tasks effectively and efficiently
- Demonstrated expertise in performing tire repairs, replacements, and alignments
- Managed inventory levels by accurately forecasting parts needs, reducing downtime due to lack of supplies
- Maintained detailed repair records, tracking parts used and labor hours to enhance service transparency
- Oversaw maintenance schedule for company-owned vehicles, reducing breakdowns and maximizing operational uptime
- Led team of 10 automotive technicians in diagnosing and repairing vehicles, ensuring on-time project completions
Lead Server
Waltonwood Senior Living
09.2015 - 09.2018
- Managed daily operations, ensuring seamless service and guest satisfaction.
- Facilitated effective service operations.
- Supervised group of 12 individuals.
- Designed efficient work schedules to optimize team productivity.
- Crafted memorable nightly experiences for guests and team members.
- Trained and mentored new servers on proper service techniques and resident interaction.
- Assisted residents with menu selections, accommodating dietary restrictions and preferences.
- Aligned meal delivery schedules with kitchen staff to enhance service efficiency.
Cashier
Ace Hardware
08.2014 - 08.2015
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers and promptly addressed their needs, enhancing overall shopping experience.
- Assisted customers in identifying their needs, ensuring satisfaction and repeat visits.
- Resolved customer complaints professionally, fostering customer loyalty and positive relationships.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Organized merchandise by tagging and displaying items.
- Counted money in cash drawers at the beginning and end of shifts to maintain accuracy.
Education
EPA 608 - HVAC
Advanced Training Institute
Las Vegas, NV04-2026
High school diploma -
Plymouth Youth Center
Detroit, MI06-2014
Skills
- Warehouse management
- Sales support
- Inventory control and merchandising
- Automotive repair and maintenance
- Cash handling and cashiering
- Microsoft Office proficiency
- Communication and organizational skills
- Kitchen operations
- Supervision and team leadership
- HVAC installation and troubleshooting
- Electrical wiring and safety compliance
- Leak testing and repair techniques
- Schematic interpretation and thermostat installation
Certification
Driver's License
Timeline
Wholesale Supervisor
A-Mark Precious Metals
02.2022 - Current
Senior Technician
Valvoline Instant Oil Change
10.2018 - 02.2022
Lead Server
Waltonwood Senior Living
09.2015 - 09.2018
Cashier
Ace Hardware
08.2014 - 08.2015
EPA 608 - HVAC
Advanced Training Institute
High school diploma -
Plymouth Youth Center