John Nicodemo
Belleville
Overview
7
7
years of professional experience
Work History
Call Center Sales Representative
Phoenix Franchise Brands
Belleville, MI
10.2024 - Current
- Conducted outbound sales calls to generate leads and convert inquiries into sales.
- Utilized various CRM systems such as Moego, and Freshdesk to track customer interactions and manage follow-up tasks.
- Providing product/service knowledge to enhance customer experience and satisfaction.
Music Director
Motor City Youth Theater
Redford, MI
09.2019 - Current
- Collaborated with other professionals to develop educational and enjoyable programs for youth theater productions.
- Mentored/Taught students, with the goal of encouraging the development of talent and curiosity of various different areas of music
- Evaluated performances, providing constructive feedback to each student.
- Led live music performances and rehearsals.
Livonia Symphony Singer
Livonia Symphony Orchestra
Livonia, MI
12.2022 - 01.2023
- Participated in selected repertoire, aligning musical choices with audience engagement.
- Evaluated rehearsal processes, implementing improvements to elevate the process of learning music
Education
Bachelor of Arts - Vocal Performance
Madonna University
Livonia, MI12-2024
Skills
- Goal-oriented mindset
- Stress tolerance
- Building rapport
- Performance tracking
- CRM software
- Sales proficiency
- Ensemble management
- Music programming
- Mentoring artists
- Chorale conducting
- Mentorship/Teaching
Timeline
Call Center Sales Representative
Phoenix Franchise Brands
10.2024 - Current
Livonia Symphony Singer
Livonia Symphony Orchestra
12.2022 - 01.2023
Music Director
Motor City Youth Theater
09.2019 - Current
Bachelor of Arts - Vocal Performance
Madonna University