Experienced with managing field operations, ensuring project timelines, and optimizing resource allocation. Utilizes strategic planning and team leadership to drive project success. Track record of effective problem-solving and maintaining high standards in dynamic environments.
Overview
5
5
years of professional experience
Work History
Field Manager
Eclipse Restoration
6700 Paradise Rd Suite A1, Las Vegas, NV 89119
01.2023 - 05.2026
Oversaw restoration projects, ensuring compliance with safety standards and regulations.
Trained and mentored team members on efficient restoration techniques and procedures.
Managed scheduling and resource allocation to optimize project timelines and effectiveness.
Implemented quality control measures, enhancing service delivery and client satisfaction.
Ensured consistent quality control by implementing and enforcing safety protocols across all field operations.
Established strong relationships with clients, suppliers, and contractors to facilitate smooth project progressions.
Managed approximately 6 incoming calls per day from customers needing moisture checks and equipment pick-ups.
Managed approximately 3 crews based on job size to carefully and efficiently follow safety protocols and pristine results after demolition.
Lead Technician
EcoDry Restoration
12 Sunset Way #116, Henderson, NV 89014
01.2022 - 12.2023
Supervised restoration projects, ensuring compliance with safety regulations and industry standards.
Trained and mentored junior technicians on restoration techniques and equipment usage.
Evaluated damage assessments to develop effective restoration plans and prioritize tasks.
Implemented process improvements that enhanced workflow efficiency and reduced project timelines.
Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
Led team meetings to review project progress, address challenges, and foster collaboration among staff.
Sales Associate
Auto Zone Auto Parts
9051 W Flamingo Rd, Las Vegas, NV 89147
03.2021 - 12.2021
Delivered exceptional customer service, addressing inquiries and resolving issues effectively.
Assisted in inventory management, ensuring accurate stock levels and timely replenishments.
Utilized point-of-sale systems to process transactions efficiently and maintain sales records.
Educated customers on product features, benefits, and maintenance for informed purchasing decisions.
Collaborated with team members to streamline sales processes and enhance overall store performance.
Managed returns, exchanges and refunds in accordance with store policy.