John O'Neill
Seaside,CO
Summary
Dedicated police officer with strong conflict de-escalation and community engagement skills. Committed to fostering trust and ensuring public safety through effective communication and integrity.
Overview
13
13
years of professional experience
Work History
Police Officer
New Castle Police Department
New Castle, CO
02.2024 - 07.2025
- Conducted regular patrols in designated zones to enhance public safety and discourage unlawful behavior.
- Delivered prompt assistance and support to citizens in response to emergency calls, ensuring safety and security.
- Engaged with community members to build trust and foster positive relationships between police and residents.
- Performed detailed incident investigations to ensure accurate evidence collection and thorough documentation of findings.
- Participated in ongoing training opportunities to stay current on best practices, maintaining a high level of expertise within the field of law enforcement.
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Cultivated trust between law enforcement and community members through effective communication with diverse populations.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
Detentions Sergeant
Eagle County Sheriff's Officer
Eagle, CO
04.2021 - 12.2023
- Oversaw daily operations within the jail to uphold safety and security standards.
- Conducted regular inspections to identify safety hazards and implement corrective measures.
- Managed inmate behavior through effective conflict resolution and de-escalation techniques.
- Trained and mentored new correctional officers on policies, procedures, and best practices.
- Developed incident reports detailing activities, observations, and responses during shifts.
- Implemented operational improvements that enhanced efficiency in facility management processes.
- Reviewed and updated emergency response protocols to align with best practices in corrections.
- Maintained order and security in the jail by enforcing rules, regulations, and procedures.
- Conducted thorough investigations into allegations of misconduct or rule violations, resulting in fair disciplinary actions when necessary.
- Resolved issues and disputes between inmates professionally and respectfully.
- Reduced instances of violence within the institution through effective conflict resolution strategies and communication skills.
- Evaluated job performance of subordinate staff members regularly while providing constructive feedback for improvement opportunities.
- Fostered a culture of respect among staff members through open communication channels and team-building exercises.
Jail Deputy
Eagle County Sheriff's Office
Eagle, CO
06.2014 - 04.2021
- Supervised daily operations within jail facility to ensure compliance with safety regulations.
- Trained new deputies on operational protocols and emergency response procedures.
- Responded promptly to emergencies within the facility, minimizing potential harm to inmates and staff members alike.
- Implemented strict hygiene standards throughout the facility, reducing instances of illness among inmates and staff members.
- Managed accurate record-keeping systems for efficient access to inmate information when needed.
- Administered appropriate disciplinary actions as needed based on established guidelines while maintaining fairness and consistency across cases.
- Coordinated work assignments for trustee inmates, maximizing productivity while providing valuable skills development opportunities.
- Assisted in the development of rehabilitation programs, resulting in reduced recidivism rates among released inmates.
- Collaborated with medical personnel to provide necessary care for inmates, addressing physical and mental health needs effectively.
- Supported reintegration efforts by connecting eligible inmates with community resources upon their release from custody.
- Streamlined booking procedures for efficient processing of new inmates.
- Utilized effective communication skills when interacting with diverse populations including attorneys, family members, and other law enforcement agencies on behalf of incarcerated individuals.
- Facilitated inmate transport to court appearances, ensuring timely arrival and adherence to proper safety protocols.
- Led de-escalation efforts during conflict situations, resolving issues amicably while preserving the safety of all involved parties.
- Conducted thorough cell inspections to prevent contraband items from entering or remaining within the facility.
- Monitored inmate behavior and interactions to maintain order and security.
- Conducted regular inspections of facilities and inmate areas to identify safety hazards.
Bus Dispatcher
Eagle County Transit
Gypsum, CO
07.2012 - 07.2014
- Make sure all shifts are covered.
- Timely departure of buses.
- Handle questions and complaints from members of the public.
- Schedule transports for "para transportation" as needed.
- Ensure busses are operational and ready for service.
Bus Driver
Eagle County Transportation
Gypsum, CO
02.2013 - 06.2014
- Picks up, transports and drops off passengers on a prescribed route, in accordance with schedules and local, state and federal standards.
- Performs pre-trip inspection of bus prior to each trip to assure vehicle is in proper working order.
- Maintains and practices safe defensive driving techniques with constant attention to speed and the external environment.
- Assists disabled passengers entering and exiting vehicle including providing ADA services to disabled passengers according to policy and procedures; communicates special safety instructions. Maintains guest relations by monitoring comfort needs of passengers.
- Provides riders with schedule/route information and advice to effectively reach their desired destinations.
- Operates equipment concerning transit operations including radio communications.
- Completes required paperwork regarding accidents involving agency vehicles and unusual occurrences.
- Prepares trip sheet, 100-mile air log, incident reports and reports any suspected mechanical problems.
- Performs other related duties as assigned.
Education
Police Officer
South Bay Public Safety Acadamy
San Jose, CA03-2026
Certificate - Police Officer
Colorado Mountain College
Glenwood Springs, CO12-2020
High School Diploma -
Pomona High School
Westminster, CO05-1987
Skills
- Report writing
- Integrity and honesty
- Conflict de-escalation
- Relationship building and management
- De-escalation techniques
- Patience and empathy
- Community engagement
- Criminal investigations
- Emergency vehicle operation
- Self-defense techniques
- Criminal law
- Community oriented policing
- Police reports
Timeline
Police Officer
New Castle Police Department
02.2024 - 07.2025
Detentions Sergeant
Eagle County Sheriff's Officer
04.2021 - 12.2023
Jail Deputy
Eagle County Sheriff's Office
06.2014 - 04.2021
Bus Driver
Eagle County Transportation
02.2013 - 06.2014
Bus Dispatcher
Eagle County Transit
07.2012 - 07.2014
Police Officer
South Bay Public Safety Acadamy
Certificate - Police Officer
Colorado Mountain College
High School Diploma -
Pomona High School