John Oppenhimer
QuestionPro
La Grange,TX
13
years of professional experience
Results-driven research expert with over ten years in data analysis, project management, and strategic planning. Led cross-functional teams to implement innovative research methodologies and generate actionable insights across technology, food & beverage, healthcare, utilities, and public relations sectors. Strong collaborator with a focus on adaptability and impactful outcomes.
Work History
Research Manager – Communities & UX Platform
7 Years- Lead in an assortment of research projects, conducted client meetings to understand project scope, familiarized clients with platform demos, and provided recommendations to ensure actionable insights. Designed, programmed, deployed, and fielded in-house online surveys. Oversaw projects and managed activity for accurate data organization and collection, for both of QuestionPro’s Communities & UX platforms. Intricately involved with the development team in the testing, configuring, and converting of new products and feature enhancements.
- Led cross-functional teams to design and implement research methodologies enhancing data collection processes.
- Developed comprehensive reports synthesizing findings to inform strategic decision-making for clients.
- Responsible for boosting and maintaining of research community activity and engagement for clients such as Energizer, Kellogg, Boston Scientific, Viacom CBS, Hormel, Meijer, and Mutual of Omaha.
- Developed and presented Zoom webinars on market research best practices and product demos, covering topics such as online focus groups, card sorting, pricing techniques, and MaxDiff & conjoint analysis.
- Architected the QuestionPro Communities Certification site
- Wrote blog posts on new research features and best practices to enhance user understanding and application.
- Help me clean this section of my resume (my experience working at QuestionPro, a market-research and SaaS company). This would include my experience working with the Services team, which includes the production of data-deliverables, monitoring the progress of survey data collection, survey programming and execution of logic, formatting, and finalization of project campaigns with clients. It covers both my experience working directly as part of the Services team, as well as leading project management in QuestionPro’s Communities and UX platforms for clients, including being a go-to for questions and best practices for optimal insights.
Marketing Operations Project Manager
4 Months- Supported marketing operations director and manager by liaising across teams to ensure effective task management and resource allocation, identifying and mitigating priority collisions.
- Scheduled, managed, and executed webcasts while coordinating with multiple departments on webcast material and logistics.
- Oversaw content review and communicated to verify processes ran smoothly and that high-quality assets were delivered on time.
- Resolved web browser and software issues to eliminate cross-functional process inefficiencies and enhance business operations.
Research Analyst
1 Year- Supported and worked alongside senior managers and directors conducting a wide array of research, statistical, and pricing and value techniques. Synthesized findings to establish brand position, lead generation, and brand communications for clients.
- Analyzed market-sizing and growth trends to identify B2B opportunities, evaluating target market, segmentation, competition, barriers, and market needs in projects such as Stanley Black & Decker Global Tracker and Henkel-LOCTITE Adhesive User Evaluation.
- Conducted desk research and developed presentations with actionable recommendations for mid and senior executives.
Research Manager
1 Year- Managed multiple projects from initial concept to final reporting and presentations for clients including Microsoft, Hewlett-Packard, Intel, Kickboard, and GSN Games. Developed tactical and strategic insights, guiding research teams in designing research plans and conducting analyses to produce actionable recommendations for client decision-making.
- Conducted analysis, using MaxDiff, conjoint analysis, and regression to produce findings and recommendations for: Facebook Audience Network Marketing Campaign, Microsoft Product SKU Naming, GSN Games User Patterns, and Kickboard Climate & Culture Initiative
- Led the curation of survey questionnaires and ensured data integrity during collection.
- Led the curation of survey questionnaires, data collection and integrity, and fieldwork initiative
Research Associate
2 Years- Assisted research managers in daily oversight of multiple projects for clients including Coca-Cola, Deloitte, Georgia-Pacific, and Under Armour. Monitored project performance and developed expertise in research methods and data collection to identify consumer patterns and inform business development.
- Conducted intensive data collection and analytics for team projects, including Coca-Cola Freestyle Machines, Coca-Cola & Fast-Food Restaurant advertising and concept testing, beverage casing and packaging, aspartame awareness campaign, and Deloitte’s environmental sustainability efforts.
- Provided insights for marketing and advertising campaigns, including studies for Coca-Cola & Fast-Food Restaurants and Scotts Turf Builder Claims Campaign.
- Contributed to all aspects of fieldwork and data collection operations, while supporting budget reports.
Education
Bachelor of Arts - Anthropology/Sociology, Mathematics
Skills
Mac & PC Proficient | Q Research Software | Askia | Asana | Tableau | Decipher | Confluence | Confirmit | IBM SPSS | WebEx | JIRA | Vidyard | MDR Dashboard | Microsoft Professional Suite: Word
Excel
& PowerPoint
Timeline
Research Manager – Communities & UX Platform
QuestionPro
01.2019 - 01.2026Read More
Marketing Operations Project Manager
SolarWinds
01.2018 - 05.2018Read More
Research Analyst
B2B International
01.2016 - 01.2017Read More
Research Manager
YouGov
01.2015 - 01.2016Read More
Research Associate
YouGov
01.2013 - 01.2015Read More
Roger Williams University
Bachelor of Arts from Anthropology/Sociology, Mathematics
Read More