IBRAHIM ADAM
Senior Scrum Master
Houston,TX
Summary
Certified Professional Scrum Master offering years of experience in improving process and complex product deliveries in scaled Agile environment. Hands on training of teams and supporting product owners to remove impediments, refine, prioritize, plan, and deliver backlogs, enhance velocity, and help teams adopt Agile methodology. Natural multitasker and creative problem solver who easily adapts to changing priorities in fast-paced, deadline-driven environments. As a scrum master with 7 years of experience in coaching and leading new teams through Agile best practices and organizational Agile transformation; along with leading mature cross-functional and self-managing teams through different framework's by building trust and agile behavior. Working with distributed teams in Scrum, Kanban, and SAFe frameworks is an area of expertise. Strong interpersonal and communication skills, as well as exceptional organizational skills, excellent conflict resolution skills, early risk identification, and effective prioritization and coordination of work. I've worked with Agile methodologies to get results and have transformed organizations' practices to be more efficient and cost-effective while optimizing business values. Ready to repeat success in your organization.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
6
6
Certifications
Work History
SENIOR SCRUM MASTER
Bank of America
03.2020 - Current
- Guide the team and organization on how to use Agile/Scrum practices and values to delight customers
- Plan, coordinate, monitor, and support the implementation of multiple small to medium systems and products
- Guide the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks
- Assess the Scrum Maturity of the team and organization and coach the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization
- Guide the team's operations by facilitating ceremonies (e.g., daily standup, sprint planning, pre-PI planning) and instill Agile principles into daily activities to ensure smooth functioning of the delivery team
- Shield the team from interruptions, proactively identify and remove impediments that may impact the delivery of the product
- Act as a buffer between the team and process overhead, so each team member can focus on the timely delivery of software
- Build a trusting and psychologically safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
SENIOR SCRUM MASTER
ExxonMobil
, Texas
02.2019 - 02.2020
- Helped guide the Scrum Team on how to use Scrum and other agile methodologies and patterns to deliver high-quality products and services to customers
- Began to navigate through different coaching stances deliberately (coaching, mentoring, teaching, facilitating) while growing the agile skills and mindset of team members
- Supported an environment that empowers and energizes team members, with a focus on accountability, adaptability, and collaboration
- Enabled team(s) to a high-performing level by nurturing self-organization and team cohesion
- Facilitated and supported all Scrum events: Sprint Planning, Daily Scrum, Sprint Review, and Sprint Retrospective
- Support PI Planning, System Demos and Inspect and Adapt sessions
- Mentored the Product Owner in user story creation, prioritization and Product Backlog Refinement while ensuring the team focuses on technical needs, including improvements to testing and deployment processes
- Facilitated team productivity by removing impediments that may obstruct the pursuit of the team's goals and by preserving flexibility and ability to rapidly respond to changes
- Regularly utilized data and team metrics to demonstrate team capacity, predictability, & maturity.
SCRUM MASTER, Keywest Consulting
11.2014 - 12.2018
- Led daily Scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects
- Removed impediments and protected team members from interruptions and distractions to maximize productivity
- Trained and mentored team members on the best and most effective ways to use Scrum processes to improve efficiency and reduce production times
- Coached and mentored team members, stakeholders, and leadership on benefits of Agile and Scrum
- Worked with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs
- Identified potential project risks and helped develop mitigation plans to resolve potential issues
- Documented new features and strategies as well as user stories and criteria for acceptance
- Consistently worked to identify project risks, initiate risk mitigation, and implement risk reduction action plans
- Drove communication within high-performance, cross-functional organization to meet aggressive goals.
Education
Master of Science - Marketing
The University of The West of England
Bachelor of Science - Computer
Olabisi Onabanjo University
Nigeria 01.2002 - 07.2007
Skills
Professional Skills, Agile manifesto enthusiast, team leadership, effective in resolution disputes and conflicts, Agile adoption, Agile transformation, PI Planning, coaching and training, Mentorship / Team Development, Conflict Resolution, Stakeholder Engagement, Analytical Skills, Project/Product BudgetingServant Leadership, Emotional Intelligence, ADO Azure DevOps, JIRA/Confluence, Sprint Retrospective, Problem-Solving, User Stories, Strategic and Operations Planning, Software Development Lifecycles (SDLC), estimation and forecasting, cross-functional collaboration, business analysis, data modelling, data analysis, change agent, continuous improvement, coaching, mentoring, teaching, facilitating, relationship-building, strong work ethics, Scrum, Less, Kanban, Scaled Agile Framework SAFe, Mural, Miro, interpersonal skills, technical understanding, lean, agile development methodologies, Project, and Program Management, Agile Transformation Microsoft office tools; Word, Excel, PowerPoint, SharePoint, Visio etcSKILLSCritical thinking, highly skilled communicator, Analytical and problem-solving, Time management, Project management, Presenting Technical Information, Process Improvement, Software Maintenance, Software Testing, Network Design and Implementation, Load Balancing and ScalabilitySoftware Performance Tuning, Network/Wi-Fi Performance Tuning, Database Performance Tuning, Software and Hardware Familiarity, Salesforce certification, Google Workplace (GSuite), WordPress, 8x8 VOIP Phone System, Ubiquity Networking and Protect, Understanding of network infrastructure devices such as routers, switches, controllers, wireless access points, and firewalls, QuickBooks, Microsoft AD (on-site), Windows server, VMWare, and IT backup systems, Microsoft 365, Azure, and AWS, Objective and Key Results (OKR),Scaled Agile Framework Continuous process improvement, Agility Health Facilitator, Change and risk management Planning and Estimation, Program Management, Project Management, Project Management Office (PMO), Project Portfolio Management, IT Product Strategy, Business Analysis, User Requirement Analysis Business Process Improvement, Agile methodologies, Roadmap Management, Software Project Management, Change Management, IT Management ITIL, IT Service Management, Building Team(s), facilitation, and removing roadblocks, Project Delivery Integration, Communication Software Development, Cross-functional coordination, Microsoft Power Bi, Tableau, Net, C#, Angular, SAP SQL, APIs, Microsoft Azure DevOps, Rally, Confluence, JIRA, and JIRA Align, Data Analytics, Google Analytics, Agile and Waterfall, Jira, Confluence, Version One, Rally, Azure DevOps (ADO), Scrum, Kanban, SAFe 50Mural, Miro, Slack, Microsoft Office suite (Word, Excel, PowerPoint, Outlook), Video conferencing tools: Microsoft Teams, WebEx, Skype, Zoom, and Google Meets Additional Skills: Facilitation, coaching, mentoring, servant leadership, strategic thinking, team empowerment, interpersonal skills, conflict resolution, communication, stakeholders’ engagement, strategic thinking and planning, impediment management, continuous improvement, planning, product roadmap, conflict resolution, change management, software development life cycle, continuous integration continuous delivery, automated testing, and DevOps Change agent, relationship building, strong work ethics, knowledge of business operation
Accomplishments
- Improved customer satisfaction by 20% through effective backlog management and prioritization of user stories based on business value and customer feedback
- Achieved a 25% increase in online sales through successful leadership of a Scrum team of 8 developers and QA engineers in the development of a new e-commerce platform.
Certification
Certified Scrum Master (CSM)
Timeline
SENIOR SCRUM MASTER
Bank of America
03.2020 - Current
SENIOR SCRUM MASTER
ExxonMobil
02.2019 - 02.2020
SCRUM MASTER, Keywest Consulting
11.2014 - 12.2018
Bachelor of Science - Computer
Olabisi Onabanjo University
01.2002 - 07.2007
Master of Science - Marketing
The University of The West of England