John Opyt
Tinley Park,IL
Summary
Dynamic and results-oriented professional with extensive experience in warehouse management and customer service at Ford Motor Company and Osco Drug. Excelled in optimizing efficiency and fostering teamwork, significantly enhancing operational productivity. Skilled in forklift operation and adept at resolving customer complaints, ensuring satisfaction. Proven track record of implementing strategies that meet and exceed employer expectations.
Overview
41
41
years of professional experience
Work History
Director
Matteson Historical Museum
Matteson, IL
06.2014 - Current
- Promoted a culture of innovation and encouraged staff to contribute ideas.
- Formed and sustained strategic relationships with clients.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Coordinated activities with other departments to expedite work and improve collaboration.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Implemented new technologies to streamline processes and enhance productivity.
Material Handler
Ford Motor Company
Chicago Heights, IL
03.1993 - 04.2024
- Supported other warehouse personnel in completing tasks efficiently.
- Tagged and wrote identifying information on containers, boxes and cargo.
- Adhered strictly to company policies concerning the use of protective gear while on duty.
- Coordinated incoming and outgoing shipments and placement of materials to meet scheduling requirements.
- Managed warehouse receiving, storing and shipping.
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays, and promoting productivity.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Organized warehouse shelves, racks, and bins for proper storage of materials.
- Monitored stock levels and placed orders when necessary to replenish supplies.
- Operated lift equipment to safely move stock in and out of high bay areas and around premises.
Supervisor
Osco Drug
South Chicago Heights, IL
06.1984 - 04.1994
- Facilitated training sessions for new employees on company policies and procedures.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Maintained positive working relationship with fellow staff and management.
- Created new strategies for improving customer service standards within the organization.
- Determined consumer needs to provide products and services appealing to larger market.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Education
Bachelor of Arts - Business
Governors State University
University Park, IL06-2006
Skills
- Stock rotation
- Pallet assembly
- POS systems
- Material stacking
- Forklift operation
- Optimizing efficiency
- Teamwork and collaboration
- Paperwork completion
Affiliations
- Bowling
- Volunteer
- Crafts
Timeline
Director
Matteson Historical Museum
06.2014 - Current
Material Handler
Ford Motor Company
03.1993 - 04.2024
Supervisor
Osco Drug
06.1984 - 04.1994
Bachelor of Arts - Business
Governors State University
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