Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

John Orihuela

Corona

Summary

If I were granted to work in this job, I would do my very best to keep all customers happy and welcomed. I will respect all Staff, Rule and Safety Regulations. I'm a very sociable, passionate person and will create a comfortable and safe environment in the workplace.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Service Bar

Alamo Drafthouse Cinema
01.2024 - Current
  • Set up the bar and prep Garnishes
  • Stock up inventory
  • Make and created cocktails and pre-batch drinks
  • Roll and change Kegs
  • Learn the variety of drink's recipe and Mixing Technique
  • Maintain equipments, Machine and Bar clean at all time
  • Knowledge of Draft Beers, Spirits, & Wine
  • Barback in the Press Room

Guest Services Team Lead

OGX Production, The Friends Experience
07.2021 - 12.2023
  • Greet and welcome guests by helping answering question, escorting them in the exhibit, and playing trivia with them
  • Interact with guests by helping with photos and giving them positive attitude & memorable experience
  • Operated box office tickets, scanning and organizing queue, and operate merchandise
  • Train new team members, assisting them with questions & the knowledge of daily operation
  • Maintaining the floors, providing assistance to team members and assigning their position
  • Enabling attendance report & Discussion/Disciplinary Report
  • Work with Manager on Duty when setting up for private events/Private Guests
  • Cross Trained for Central Perk Cafe: Learned the knowledge of variety espresso drinks, Handle checkout on POS system, Prepare Batch of Cold Brew & Ice Tea, Maintaining space and equipment clean at all time
  • Cross Trained for Tech Services: Maintain workspace/bathroom clean and safe at all time, Operate the AV room and devices for opening and closing, Adjust and fix security cam, Operate/Restart POS or Ticket's scanner

Street Vendor/Food Services vendor

Street Fairs
06.2007 - 07.2021
  • Helping and attending to customers about the merchandises
  • Setting up booths, opening and closing
  • Organizing and restocking merchandises
  • Operated on checkouts
  • Served and pre-batch Pina Colada to customers or other mixed drinks
  • Open and decorated Pineapple souvenir cups

Amart Wholesale INC.
09.2013 - 02.2014
  • Helped and organized snacks products for truck delivery drivers
  • Restock Products in their proper category

Education

High School Degree -

Academy of American Studies
Long Island City, NY
06.2013

Bachelor Degree - Theatre

The City College of New York
New York, NY
05.2019

Associate Degree - Theatre

Queensborough Community College
Bayside, NY
12.2016

Skills

  • Guest Service
  • Communication Skill
  • Organizing
  • Problem Resolution
  • Seating and Greeting
  • Actor
  • Time Management
  • Teamwork and Collaboration
  • Knowledge of Microsoft Word
  • Knowledge of PowerPoint
  • Knowledge of Excel
  • Multitasking

Certification

FDNY F-03 & F-04 Certificate of Fitness

Languages

Spanish
Native or Bilingual

Timeline

Service Bar

Alamo Drafthouse Cinema
01.2024 - Current

Guest Services Team Lead

OGX Production, The Friends Experience
07.2021 - 12.2023

Amart Wholesale INC.
09.2013 - 02.2014

Street Vendor/Food Services vendor

Street Fairs
06.2007 - 07.2021

Bachelor Degree - Theatre

The City College of New York

Associate Degree - Theatre

Queensborough Community College

High School Degree -

Academy of American Studies

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John Orihuela