John Orihuela
Corona
Summary
If I were granted to work in this job, I would do my very best to keep all customers happy and welcomed. I will respect all Staff, Rule and Safety Regulations. I'm a very sociable, passionate person and will create a comfortable and safe environment in the workplace.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Service Bar
Alamo Drafthouse Cinema
01.2024 - Current
- Set up the bar and prep Garnishes
- Stock up inventory
- Make and created cocktails and pre-batch drinks
- Roll and change Kegs
- Learn the variety of drink's recipe and Mixing Technique
- Maintain equipments, Machine and Bar clean at all time
- Knowledge of Draft Beers, Spirits, & Wine
- Barback in the Press Room
Guest Services Team Lead
OGX Production, The Friends Experience
07.2021 - 12.2023
- Greet and welcome guests by helping answering question, escorting them in the exhibit, and playing trivia with them
- Interact with guests by helping with photos and giving them positive attitude & memorable experience
- Operated box office tickets, scanning and organizing queue, and operate merchandise
- Train new team members, assisting them with questions & the knowledge of daily operation
- Maintaining the floors, providing assistance to team members and assigning their position
- Enabling attendance report & Discussion/Disciplinary Report
- Work with Manager on Duty when setting up for private events/Private Guests
- Cross Trained for Central Perk Cafe: Learned the knowledge of variety espresso drinks, Handle checkout on POS system, Prepare Batch of Cold Brew & Ice Tea, Maintaining space and equipment clean at all time
- Cross Trained for Tech Services: Maintain workspace/bathroom clean and safe at all time, Operate the AV room and devices for opening and closing, Adjust and fix security cam, Operate/Restart POS or Ticket's scanner
Street Vendor/Food Services vendor
Street Fairs
06.2007 - 07.2021
- Helping and attending to customers about the merchandises
- Setting up booths, opening and closing
- Organizing and restocking merchandises
- Operated on checkouts
- Served and pre-batch Pina Colada to customers or other mixed drinks
- Open and decorated Pineapple souvenir cups
Amart Wholesale INC.
09.2013 - 02.2014
- Helped and organized snacks products for truck delivery drivers
- Restock Products in their proper category
Education
High School Degree -
Academy of American Studies
Long Island City, NY06.2013
Bachelor Degree - Theatre
The City College of New York
New York, NY05.2019
Associate Degree - Theatre
Queensborough Community College
Bayside, NY12.2016
Skills
- Guest Service
- Communication Skill
- Organizing
- Problem Resolution
- Seating and Greeting
- Actor
- Time Management
- Teamwork and Collaboration
- Knowledge of Microsoft Word
- Knowledge of PowerPoint
- Knowledge of Excel
- Multitasking
Certification
FDNY F-03 & F-04 Certificate of Fitness
Languages
Spanish
Native or Bilingual
Timeline
Service Bar
Alamo Drafthouse Cinema
01.2024 - Current
Guest Services Team Lead
OGX Production, The Friends Experience
07.2021 - 12.2023
Amart Wholesale INC.
09.2013 - 02.2014
Street Vendor/Food Services vendor
Street Fairs
06.2007 - 07.2021
Bachelor Degree - Theatre
The City College of New York
Associate Degree - Theatre
Queensborough Community College
FDNY F-03 & F-04 Certificate of Fitness
High School Degree -
Academy of American Studies
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