John Padron
Mesquite,TX
Summary
Self-motivated with a strong passion for continuous learning and growth. I thrive in dynamic environment and always up for a challenge to better my experience and skills . And a commitment for client retention/ customer service.
Customer-focused Sales Associate with 5 years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Overview
4
4
years of professional experience
Work History
Sales Specialist
Apple
07.2024 - Current
- • Deliver personalized solutions to customers by identifying their individual needs and pairing them with the right Apple products, services, and support.
- • Foster long-term customer relationships through in-depth product knowledge, empathy, and world-class service.
- • Collaborate cross-functionally with technical support and business teams to ensure seamless customer experiences.
- • Maintain up-to-date knowledge of Apple’s evolving ecosystem to educate customers and provide tailored recommendations.
- Business Expert Career Experience (3-month internal development program)
- • Participated in a selective internal program designed to develop business sales skills and deepen understanding of Apple’s business services.
- • Initiated outreach to small and medium-sized business clients, promoting business accounts and solutions tailored to their operational needs.
- • Worked alongside Business Experts/ Business Pros to connect clients with the right tools, services, and ongoing support to help scale their operations using Apple technology.
- • Gained hands-on experience with CRM tools and sales tracking to assess leads and build client relationships
Sales Advisor
Best Buy
11.2023 - 04.2024
- • Delivered exceptional service by helping customers discover tech solutions tailored to their needs, while supporting multiple vendor initiatives.
- • Maintained expert-level product knowledge across key brands, providing demonstrations, upselling strategies, and customer education.
- Key Roles:
- • LG Product Specialist (Vendor-Provided Labor):
- Selected to represent LG as an in-store brand specialist, providing in-depth demos of LG products and increasing brand visibility and sales.
- • Google Pixel Advocate:
- Chosen by Google field rep to serve as a Pixel brand advocate—trained peers, promoted Pixel devices to customers, and improved brand engagement through hands-on demos and education.
Catering Coordinator
Cava
05.2023 - 11.2023
- • Collaborated with clients to understand catering goals, budgets, and timelines—provided custom quotes and proposals to align with event needs.
- • Served as primary point of contact for catering orders, resolving issues efficiently and promoting positive customer relationships.
- • Partnered with kitchen and operations teams to ensure timely prep and compliance with allergen and sanitation standards.
- • Boosted repeat business by delivering personalized experiences and exceeding client expectations.
Sales Advisor
Best Buy
09.2021 - 05.2023
- Delivered personalized tech recommendations to customers, increasing customer satisfaction and driving sales across key product categories.
- • Developed strong product knowledge in mobile, home entertainment, and computing to support customer needs and build long-term trust.
- • Maintained organized displays and contributed to merchandising efforts to support marketing campaigns and product launches.
- • Resolved customer concerns quickly and effectively, reinforcing customer loyalty and promoting return business.
- • Partnered with team members to achieve department goals and exceed sales targets during high-volume seasons.
Education
Diploma -
Lake Highlands High School
Dallas, TX09.2021
Skills
- Product Demonstrations
- Upselling Strategies
- Sales Experience
- Customer Service Experience
- Sales Development
- Client Service
- Product recommendation
- Relationship selling
- Sales solution development
- Dependable and responsible
- Performance tracking
- Apple CRM
Languages
Spanish
Full Professional
English
Native or Bilingual
Timeline
Sales Specialist
Apple
07.2024 - Current
Sales Advisor
Best Buy
11.2023 - 04.2024
Catering Coordinator
Cava
05.2023 - 11.2023
Sales Advisor
Best Buy
09.2021 - 05.2023
Diploma -
Lake Highlands High School
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