John Parente
Pittsburgh,PA
Summary
Dedicated Correctional Officer skilled in crisis management and de-escalation techniques. Proven ability to enforce security compliance and maintain inmate safety while fostering effective communication and staff training.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Correctional Officer
Allegheny County Jail
Pittsburgh, PA
12.2024 - Current
- Enforced prison rules and regulations to maintain a safe environment for inmates and staff.
- Monitored inmate behavior, preventing crimes and escape attempts through observation.
- Utilized de-escalation techniques to manage unruly inmates effectively.
- Documented incidents and prepared comprehensive reports for supervisory review.
- Conducted regular security checks, ensuring safety and compliance.
- Supervised prisoners during meals, recreation, work assignments, and medical visits.
- Responded to emergencies, coordinating with medical staff as needed.
- Trained new correctional officers in safety protocols and crisis management techniques.
Postal Delivery Officer
Red Diamond trucking
McKee's Rocks, Pennsylvania
01.2019 - 12.2024
- Operated delivery vehicles safely in various weather conditions.
- Collaborated with team members to enhance delivery processes, improving overall efficiency.
- Organized and loaded mail onto delivery vehicles to optimize delivery routes and timelines.
- Trained new hires on delivery protocols and safety measures to ensure compliance and safety standards.
- Adhered strictly to safety guidelines while operating a postal vehicle.
- Oversaw inventory management of postal supplies and materials to ensure availability for operations.
- Conducted regular vehicle maintenance checks prior to each shift.
- Complied with all policies and procedures related to the distribution of mail items.
Water Transfer Supervisor
Platinum Fluid Solutions
Washington, Pennsylvania
02.2017 - 12.2018
- Coordinated logistics and scheduling for water transfer projects across multiple sites to optimize workflow and resource allocation.
- Supervised daily water transfer operations to ensure efficient fluid management.
- Collaborated with field teams to execute water transfer plans effectively.
- Monitored personnel performance during water transfer activities to maintain operational efficiency and adherence to safety protocols.
- Trained and mentored staff on safety protocols and operational procedures.
- Conducted site assessments to identify optimal locations for water transfer setups.
- Implemented inventory management practices for hoses and pumps used in operations.
- Communicated with clients to address inquiries and provide timely project updates, enhancing client relationships.
- Advised management on best practices for optimizing efficiency of water transfer processes.
Branch Manager
Upgrade Logistics
Pittsburgh, Pennsylvania
03.2016 - 02.2017
- Developed strategic plans that increased customer satisfaction and optimized service delivery.
- Supervised and trained staff to elevate service quality and achieve team performance goals.
- Managed daily branch operations to ensure efficient logistics processes.
- Coordinated inventory management and distribution to ensure on-time deliveries.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Implemented safety protocols to maintain a secure working environment.
- Maintained updated knowledge through continuing education and advanced training.
Education
Associate Degree in HVAC - Heating, Cooling, And Ventilation
Triangle Technical Collage
Pittsburgh, PA01-2008
Associate of Science - Criminal Justice
Pittsburgh Technical Institute
PASkills
- Inmate supervision
- Crisis management
- De-escalation techniques
- Security compliance
- Incident reporting
- Rule enforcement
- Conflict management
- Dispute resolution
- Staff supervision
- Staff training
- Team collaboration
- Problem solving
- Effective communication
Certification
- CPR/AED
- MOOPETC Certification
- CCW
Timeline
Correctional Officer
Allegheny County Jail
12.2024 - Current
Postal Delivery Officer
Red Diamond trucking
01.2019 - 12.2024
Water Transfer Supervisor
Platinum Fluid Solutions
02.2017 - 12.2018
Branch Manager
Upgrade Logistics
03.2016 - 02.2017
Associate Degree in HVAC - Heating, Cooling, And Ventilation
Triangle Technical Collage
Associate of Science - Criminal Justice
Pittsburgh Technical Institute