John Parsons
Noblesville,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Lending Solutions Manager
First Citizens Bank
Noblesville, IN
02.2023 - Current
- Developed and implemented solutions for clients to resolve their technological needs.
- Analyzed customer requirements and provided cost effective solutions to meet those needs.
- Managed the development, testing, deployment and maintenance of software applications.
- Established strong relationships with clients through providing superior customer service experience.
- Facilitated communication between different departments within the organization for successful completion of projects.
Retail Sales Manager
Carrington Mortgage
Noblesville, IN
08.2015 - 12.2022
- Developed strategies to increase sales and profitability.
- Created weekly and monthly reports on store performance and sales objectives.
- Managed staffing schedules, interviewed potential employees, and provided training for new hires.
- Monitored employee performance and provided feedback to improve productivity.
- Provided guidance to staff members regarding operational procedures.
- Collaborated with team members to develop creative solutions for challenges.
Education
Indiana State University
Terre Haute, INSkills
- Business Analysis
- Cloud Computing
- Search Engine Optimization
- Social Media Strategy
- Solutions Management
- Sales Support
- Staff Hiring
- Teamwork and Collaboration
Timeline
Lending Solutions Manager
First Citizens Bank
02.2023 - Current
Retail Sales Manager
Carrington Mortgage
08.2015 - 12.2022
Indiana State University