John Pass
Lawrenceville
Summary
Dedicated Repair Technician with a proven ability to quickly acquire new skills in processes, technologies, and machinery. Expertise in diagnosing and resolving technical issues efficiently, ensuring minimal downtime and optimal performance. Committed to delivering high-quality repairs and maintaining equipment reliability, contributing to overall operational success. A proactive approach to problem-solving and strong attention to detail enhance the ability to meet and exceed performance expectations.
Overview
21
21
years of professional experience
Work History
Certified Factory Repair Technician
Stanley Black & Decker
New Britain, CT
10.2022 - Current
- Diagnosed and repaired power tools and outdoor equipment to ensure optimal performance.
- Conducted preventive maintenance on equipment, enhancing reliability and longevity.
- Collaborated with engineering teams to improve product designs based on repair feedback.
- Trained junior technicians on repair techniques and safety protocols to ensure compliance.
Certified American Sanders Factory Technician
PDI Rentals & Repairs
Norcross, GA
03.2020 - 10.2022
- Factory certified to repair all American Sanders products from large floor sanders, edgers, buffers, and vacuums. I also repair all floor staplers made by Bostitch and Primatech. I also helped customers in person and on the phone prepared invoices and ordered parts. I know how to prepare customer invoices and make repair estimates. And also helped keep inventory in stock.
Electro-Mechanical Assembly Technician
Davis Companies/ Meggitt
Suwanee, GA
06.2019 - 12.2019
- Performed small scale soldering down to 31 gauge wire to circuit boards and other electronic components.
- Used hand tools and power tools to assemble firearms simulators for both the military and police.
- Proficient at reading and interpreting blueprints and technical drawings.
- Used basic computer skills to gain access to the assembly information needed.
- Performed testing on computers to test simulators after they were assembled before sending them to QA for inspection.
- Contract
ATM Bench Repair Technician
Atlanta Computer Group
Alpharetta, GA
06.2016 - 04.2019
- Repaired and refurbished all ATM assemblies made by NCR, Diebold, Wincor and Hyosung. I also refurbish Tidel smart safes
- Became a Tidel certified technician.
- Responsible for the repair work including the testing and quality control.
- Repaired and rebuilt computers.
Copier Repair Technician
Ricoh Americas Corporation
Lawrenceville, GA
01.2013 - 09.2014
- Repaired a wide variety of office equipment including copiers, fax machines and printers.
- Made sure that everything was done in accordance with all company documented quality procedures set out in ISO 9001.
- Diagnosed repairs following a standardized procedure making sure to check for quality before repaired units are sold to the customer.
Certified Factory Repair Technician
Makita USA
Buford, GA
07.2005 - 10.2012
- Repaired the complete line of Makita power tools consisting of over three hundred different models which included everything from seventy-pound hydraulic breaker hammers to cordless power tools.
- Performed electrical repairs
- Diagnosed and replaced electrical motors and repaired pneumatic tools
- Performed repair on air compressors repair and gas-powered tools.
- Handled all the customer service requirements from estimates to customer phone calls
- Answered customers technical questions that technical support could not answer.
Education
Associates Degree - Aircraft Maintenance Technology
Dalforth Aircraft Technical School
Atlanta, Georgia01-1994
Skills
- Customer service
- Mechanical skills
- Safety requirements
- Equipment Repair
Timeline
Certified Factory Repair Technician
Stanley Black & Decker
10.2022 - Current
Certified American Sanders Factory Technician
PDI Rentals & Repairs
03.2020 - 10.2022
Electro-Mechanical Assembly Technician
Davis Companies/ Meggitt
06.2019 - 12.2019
ATM Bench Repair Technician
Atlanta Computer Group
06.2016 - 04.2019
Copier Repair Technician
Ricoh Americas Corporation
01.2013 - 09.2014
Certified Factory Repair Technician
Makita USA
07.2005 - 10.2012
Associates Degree - Aircraft Maintenance Technology
Dalforth Aircraft Technical School