John Patrick Ward
Point Pleasant,NJ
Summary
Results-driven executive with extensive experience in strategic leadership and operational excellence. Proven track record in fostering team collaboration, driving organizational growth, and adapting to evolving business needs. Skilled in strategic planning, financial management, and student engagement. Known for strong decision-making abilities and unwavering focus on achieving the best outcome possible.
Overview
5
5
years of professional experience
Work History
Team Manager
Big Ed’s Produce Stand
06.2020 - 08.2024
- Summer 2020-2024 Big Ed’s Produce Stand, Lavallette, NJ 08735
- Team Manager running day to day operations
- Mentored junior staff, fostering professional growth and enhancing team performance.
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Organized and detail-oriented with a strong work ethic.
- Led cross-functional teams to achieve project milestones and enhance collaboration.
- Developed and implemented strategic initiatives to improve operational efficiency.
Server
Crabs Claw Inn
05.2025 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Trained and mentored new staff on menu items and service protocols.
- Managed multiple tables simultaneously while ensuring timely order delivery.
- Collaborated with kitchen staff to accommodate special dietary requests efficiently.
- Implemented effective communication strategies to enhance team collaboration.
- Resolved customer complaints swiftly to maintain satisfaction and loyalty.
- Cultivated warm relationships with regular customers.
Education
High School -
Point Pleasant Borough High School
Point Pleasant, NJAssociate of Arts - Political Science
Sacred Heart University
Fairfield, Connecticut, CT05-2028
Skills
- Strong work ethic
- Motivational
- Guest engagement
- Memory retention
- Cleanliness standards
- Meeting facilitation
- Conflict resolution
- Process improvement
- Loyalty
EXTRA CURRICULAR
Varsity Soccer Varsity Baseball Freshman and JV Basketball Ski Club
Service
Sunset Manor Junior Lifeguards, Sky View Summer Basketball League, Challenger Basketball
LEADERSHIP
- Chick Fil A Leadership Academy
- Assistant Manager Big Ed’s Produce Stand
Timeline
Server
Crabs Claw Inn
05.2025 - Current
Team Manager
Big Ed’s Produce Stand
06.2020 - 08.2024
High School -
Point Pleasant Borough High School
Associate of Arts - Political Science
Sacred Heart University