Summary
Overview
Work History
Education
Skills
Awards
Timeline
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John-Paul Martin

Fairhaven,MA

Summary

Sharp individual with a history in emergency medical care services. Works well in teams and has been exposed to multiple complex customer service scenarios. Problem-solver with leadership experience and a tireless work ethic necessary for jobs in healthcare.

Overview

3
3
years of professional experience

Work History

Medical Scribe

Hawthorn Medical Associates
06.2024 - 07.2024
  • Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
  • Reduced physician workload by taking on additional administrative tasks as needed, such as retrieving laboratory results and organizing patient files.
  • Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.

Manager

Ice Cream Cottage
05.2023 - Current
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Intern

Dr. Magalhaes And Associates
12.2021 - 01.2022
  • Assisted optometrist in setting up and performing tests used to diagnose patients
  • Assisted in filling out patients’ medical records during and after visit
  • Coordinated with assistants preparing patients for in-depth examinations and conducting tests

EMT-Basic (Volunteer)

Fairhaven Fire And EMS
06.2021 - 08.2021
  • Worked alongside paramedics and firefighters to gain experience in the healthcare field
  • Adapted quickly to dynamic situations by incorporating critical thinking skills and decisive actions when faced with rapidly changing conditions or new information about patients'' needs.
  • Assessed patient conditions, maintaining a calm demeanor in urgent situations.

Education

Bachelor of Science - Biology

Franciscan University of Steubenville
Steubenville, OH
05.2024

Skills

  • Customer Service Experience
  • Strong Communication Skills
  • Critical thinker and problem solver
  • Tireless work ethic

Awards

  • Recipient of the Hawthorn Medical Scholarship
  • Dean's List

Timeline

Medical Scribe

Hawthorn Medical Associates
06.2024 - 07.2024

Manager

Ice Cream Cottage
05.2023 - Current

Intern

Dr. Magalhaes And Associates
12.2021 - 01.2022

EMT-Basic (Volunteer)

Fairhaven Fire And EMS
06.2021 - 08.2021

Bachelor of Science - Biology

Franciscan University of Steubenville

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