John Pellecchia
Auto Tech
Stamford,CT
Summary
Knowledgeable Valet Coordinator with a strong background in providing exceptional customer service in high-paced environments. Successfully managed vehicle parking and retrieval operations, ensuring the safety and satisfaction of clients. Demonstrated skill in efficient time management and effective communication, consistently enhancing guest experiences.
Overview
9
9
years of professional experience
Work History
Valet Coordinator
Lexus Prestige
07.2025 - Current
- Keep the vehicle lot neat and orderly, moving units as directed by the sales and Service managers and in accordance with dealership display standards.
- Assist with customer deliveries
- Ensure all vehicles are clean and in good repair on the lot and showroom
- Assist management with inventory management
- Ensure all window stickers are correctly placed on newly arrived vehicles for display on the sales floor or lot.
- Pick up vehicles from storage, deliver them to storage, and transport them to other dealerships.
- Transport customers and dealership personnel, as needed
- Managed vehicle inventory, maintaining organization and facilitating quick access during peak service hours.
- Conducted routine inspections of parked vehicles, identifying potential issues and ensuring proper care standards were met.
- Built positive customer rapport for courteous, friendly and professional service.
- Located and retrieved vehicles quickly to minimize customer wait times.
- Conducted regular inspections of the valet lot, ensuring proper organization and safety measures were upheld.
- Increased parking lot capacity by optimizing vehicle placement and maximizing space utilization.
- Managed vehicle keys and parking spots, reducing wait times for guests.
AUTOMOTIVE TECHNICIAN
ANITA TIRE CORP.
06.2022 - 06.2024
- ,Ordered parts as needed to ensure efficient workflow and timely repairs.
- Conducted diagnostic inspections, oil changes, tire rotations, and mounted and balanced tires.
- Provided recommendations to enhance maintenance operations and improve overall efficiency.
- Maintained a clean and organized shop, ensuring all maintenance tools were in proper working condition.
- Diagnosed and repaired automotive systems, enhancing vehicle performance and safety.
- Conducted routine maintenance, ensuring optimal functionality of vehicles for customer satisfaction.
- Utilized diagnostic equipment to identify issues accurately and efficiently.
- Collaborated with service advisors to provide clear communication regarding repairs and costs.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Changed, rotated, and balanced tires on different types of vehicles.OEM-recommended
EXPRESS TECHNICIAN/PRE-DELIVERY INSPECTION
RAMSEY INFINITI
09.2020 - 01.2022
- Performed risk analysis for each stage of the vehicle servicing process, ensuring that safety is the top concern.
- Improved the department's overall customer service rating with quality improvement initiatives
- Checked fluids, tires, brakes, and other systems as part of a multi-point inspection.
- Worked alone or in team-based systems to complete up to 10+ oil changes each day.
AUTOMOTIVE TECHNICIAN/MECHANIC
SCHUMACHER CHEVROLET
08.2018 - 08.2020
- Perform all warranty & non-warranty inspections, diagnostic, maintenance & repair work
- Achieve a high level of customer satisfaction through personal work habits & ethics.
- Completing all jobs correctly, cleanly, honestly, and on time for every service visit
- Diagnosed and repaired mechanical issues using advanced diagnostic tools.
- Executed routine maintenance services, ensuring vehicle reliability and safety.
- Conducted thorough inspections to identify potential safety hazards in vehicles.
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Conducted routine maintenance checks for improved vehicle safety and longevity.
AUTO TECHNICIAN
HAWTHORNE CHEVROLET
06.2017 - 07.2018
- Performed troubleshooting of equipment and used tools/knowledge to fix issues quickly and efficiently.
OIL CHANGE TECHNICIAN
F&S FRIENDLY SERVICE AUTOMOTIVE REPAIR
05.2016 - 05.2017
- I supported the overall business's goals by ensuring proper use of all equipment.
- Cleaned the shop and ensured all maintenance tools were in proper working condition.
- Order parts as needed
- Checked fluids, tires, brakes, and other systems as part of [Number]-point inspection.
- Worked alone or in team-based systems to complete up to [Number] oil changes each day.
Education
Automotive Technology - Automotive Technology
Bergen County Tect School
Parramus.Nj01.2016
Automotive Technology - Automotive Technology
Brookdale Community College
Lincroft, NJ01.2018
Skills
- Customer service and support
- Customer communication
- Efficient work ethic
- Patience and composure
- Team collaboration
- Reliability and punctuality
- Clean driving record
- Professional appearance
- Valid Driver's license
- Team player mentality
- Safety compliance
- Customer service
- Customer service excellence
Timeline
Valet Coordinator
Lexus Prestige
07.2025 - Current
AUTOMOTIVE TECHNICIAN
ANITA TIRE CORP.
06.2022 - 06.2024
EXPRESS TECHNICIAN/PRE-DELIVERY INSPECTION
RAMSEY INFINITI
09.2020 - 01.2022
AUTOMOTIVE TECHNICIAN/MECHANIC
SCHUMACHER CHEVROLET
08.2018 - 08.2020
AUTO TECHNICIAN
HAWTHORNE CHEVROLET
06.2017 - 07.2018
OIL CHANGE TECHNICIAN
F&S FRIENDLY SERVICE AUTOMOTIVE REPAIR
05.2016 - 05.2017
Automotive Technology - Automotive Technology
Bergen County Tect School
Automotive Technology - Automotive Technology
Brookdale Community College
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