Kaliyah Robinson Thomas
Hampton,VA
Summary
Ambitious and driven marketing student at Hampton University, actively pursuing a career in real estate and investment. Combines academic insight with hands-on experience in operations and leadership, particularly through roles in customer service, mentoring, and event coordination. Eager to grow within dynamic teams and contribute meaningfully to innovative real estate or investment organizations.
Overview
1
1
Certification
Work History
Valet Coordinator
Lindsay Volvo Cars
Alexandria, VA
05.2024 - 08.2024
- Oversaw the vehicle intake and distribution process for service clients, managing a high-volume flow with accuracy and professionalism.
- Delivered outstanding customer service by communicating wait times, coordinating transportation, and facilitating a seamless valet experience.
- Managed the dealership’s courtesy car fleet, tracking vehicle assignments, maintenance, and returns using internal systems.
- Served as a point of contact between clients, technicians, and the service department, ensuring clear communication and timely updates.
- Identified and resolved scheduling conflicts, vehicle assignment issues, and special requests with discretion and efficiency.
- Managed vehicle keys and documentation to ensure smooth operations.
Education
Bachelor of Science - Marketing
Hampton University
Hampton, VA01.2027
High School Diploma -
Freedom High School
Woodbridge, VA06-2023
Skills
- Communication & Interpersonal Skills
- Problem Solving & Adaptability
- Customer Service & Client Relations
- Microsoft Excel
- Event Planning & Coordination
- Social Media & Marketing Tools
- Customer service
- Communication skills
- Project management
Certification
- Microsoft Excel Certified – 2019
- CPR Certified
Projects
Statistics Research Project — Conducted data collection, analysis, and presentation., Three-Point Book Critique — Developed a critical analysis exploring multiple perspectives.
Awards
Dean’s List (4 consecutive semesters) — 2023 to Present
Volunteer Experience
- Y.H. Thomas Community Center, Youth Mentor, 2023, Present, Mentored youth in leadership, academics, and personal development in an after-school setting.
- Hampton University, Community Volunteer, 2023, Present, Participate in on-campus and local volunteer events, contributing to clean-up drives, donation collections, and outreach programs supporting underserved populations., Collaborate with student peers to plan and execute service initiatives that promote civic engagement and social responsibility.
Affiliations
- G.I.R.L. Inc. — Executive Board, Special Events Coordinator
- Dream Defenders HU — Executive Board, Special Events Coordinator
- Black Is Gold Hampton Chapter — Member
- Hampton University Real Estate Club — Member
Professional Development
Annual participant in the Hampton University Career Fair — 2023–Present
Timeline
Valet Coordinator
Lindsay Volvo Cars
05.2024 - 08.2024
Bachelor of Science - Marketing
Hampton University
High School Diploma -
Freedom High School
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